Lyell A
IT Supervisor at AC Transit | San Francisco, California, United States
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Lyell A. is a distinguished Information Technology Supervisor at AC Transit, where he leverages over 15 years of leadership experience to drive innovation and enhance operational efficiency within a complex and diverse IT environment. In his current role, Lyell expertly manages the Computer Operations staff, overseeing both the Service Desk and Desktop Field Services teams. His dual focus as a functional leader and technical expert allows him to navigate the intricacies of IT infrastructure planning, development, and implementation with remarkable proficiency.
Lyell is instrumental in identifying, developing, and testing cutting-edge technical solutions, which he presents to the Chief Information Officer for potential adoption. His collaborative approach involves consulting with various District departments and end-users to ensure that all IT customers are equipped with the necessary client-facing tools to perform their tasks effectively. His commitment to providing exceptional customer service is evident in his proactive engagement with stakeholders, ensuring their needs are met with timely and effective solutions.
With a robust skill set that includes expertise in servers, Microsoft Exchange, Unix, network security, and data center management, Lyell is well-versed in the latest technologies, including Citrix and Cisco. His ITIL certification further underscores his commitment to best practices in IT service management. Lyell's leadership not only fosters a culture of continuous improvement within his team but also positions AC Transit to adapt to the ever-evolving technological landscape, ensuring the organization remains at the forefront of public transportation services.
IT Supervisor at AC Transit in June 2015 to Present
Director of Information Technology / Senior Systems Engineer at UCSF in October 2005 to June 2014
Senior Consultant / Network Engineer at MicroMenders in February 2000 to October 2005
Network Adminstrator at Entex Information Services (Aquired by Siemens IT Service GmbH & Co - 3/2000) in October 1998 to February 2000
Parking Attendant at California Parking Company in January 1992 to January 2000
Field Technical Service Representative at FedEx Services in May 1997 to October 1998
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Heald College, Associate’s Degree, September 1997 to September 1998
Heald College, Associate’s Degree, September 1996 to September 1997
Capella University
Riordan High School
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Disaster Recovery
Active Directory
Servers
Virtualization
IT Operations
Technical Support
Networking
Network Administration
Help Desk Support
Software Documentation
System Administration
Information Technology
VMware
Microsoft Exchange
Software Installation
Unix
Network Security
Microsoft Technologies
VPN
Windows Server
VMware Infrastructure
Infrastructure
Windows
Firewalls
ITIL Certified
Strategic Planning
Gap Analysis
Customer Service
Customer Satisfaction
Integration
IT Management
Enterprise Software
SAN
System Deployment
VMware ESX
DNS
DHCP
Management
Leadership
Data Center
Citrix
XenDesktop
Xenserver
XenApp
EqualLogic
EMC Storage
Cisco Technologies
Service Desk
IT Service Management
High Availability
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Discover more about AC TransitWhat is Lyell A email address?
Email Lyell A at [email protected] and [email protected]. This email is the most updated Lyell A's email found in 2026.
What is Lyell A phone number?
Lyell A phone number is 4155958065.
How to contact Lyell A?
To contact Lyell A send an email to [email protected] or [email protected]. If you want to call Lyell A try calling on 4155958065. (updated on August 26, 2024)
What company does Lyell A work for?
Lyell A works for AC Transit
What is Lyell A's role at AC Transit?
Lyell A is IT Supervisor
What industry does Lyell A work in?
Lyell A works in the Information Technology & Services industry.
Lyell A Email Addresses
Lyell A Phone Numbers
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