Lucy Rolley
Customer Service Operations Manager at Skymesh Pty Ltd | Brisbane City, Queensland, Australia
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Customer Service Operations Manager at Skymesh Pty Ltd in June 2025 to Present
Associate Operations Manager at Tech Mahindra in February 2024 to May 2025
Team Leader at Tech Mahindra in December 2021 to February 2024
Senior Team Leader Operations 2IC at Concentrix in December 2020 to December 2021
Team Lead at Concentrix in October 2019 to December 2020
Quality Analyst at Concentrix in March 2019 to October 2019
Subject Matter Expert at Concentrix in February 2019 to March 2019
Customer Service Associate at Concentrix in August 2018 to February 2019
Restaurant Manager at McDonald's in February 2010 to August 2018
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Operational Risk Management
Compliance Management
Call Center Development
Complaint Investigations
Complaint Management
Customer Experience Management
Customer Service Operations
Project Delivery
Employee Training
Client Liaison
Account Management
Customer Retention
Job Coaching
Training and Development (HR)
Organizational Development
Career Development
Call Center Administration
Operational Planning
Management Development
Strategic Leadership
Service Delivery Management
Organizational Effectiveness
Organization Skills
Customer Relationship Management (CRM)
Contact Center Operations
Executive Coaching
Performance Management
Client Development
Service Delivery
Written Communication
Change Management
Decision-Making
Easily Adaptable
Customer Service
Critical Thinking
Performance Appraisal
Customer Service Management
Team Building
Contact Centers
Employee Engagement
Talent Management
Daily Operations Management
Operations Administration
Customer Experience
Performance Improvement
Customer Success
Customer Engagement
Key Performance Indicators
Workload Prioritization
Culture Change
Training Leadership
Problem Solving
Attention to Detail
Organizational Leadership
Continuous Monitoring
Soft Skills
Cross-functional Team Leadership
Time Management
Collaborative Problem Solving
Leadership
Operations
Teamwork
Coaching
Team Management
Strategic Thinking
Operations Management
Strategic Planning
Service Standards
Interpersonal Skills
Customer Satisfaction
Communication
Coaching & Mentoring
People Development
People Management
Team Leadership
Stakeholder Management
Stakeholder Engagement
Project Management
Leadership Development
Client Relations
Small Team Management
Building Leadership Teams
Quality Assurance Analysis
Client Services
Customer Support
Risk Management
Hospitality Industry
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Discover more about Skymesh Pty LtdWhat is Lucy Rolley email address?
Email Lucy Rolley at [email protected]. This email is the most updated Lucy Rolley's email found in 2026.
How to contact Lucy Rolley?
To contact Lucy Rolley send an email to [email protected]. (updated on July 21, 2025)
What company does Lucy Rolley work for?
Lucy Rolley works for Skymesh Pty Ltd
What is Lucy Rolley's role at Skymesh Pty Ltd?
Lucy Rolley is Customer Service Operations Manager
What is Lucy Rolley's Phone Number?
Lucy Rolley's phone (416) ***-*170
What industry does Lucy Rolley work in?
Lucy Rolley works in the Outsourcing/Offshoring industry.
Lucy Rolley Email Addresses
Lucy Rolley Phone Numbers
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