Lucy Maore
CX Business Partner Contact Centre at NCBA Group | Nairobi County, Kenya
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CX Business Partner Contact Centre at NCBA Group in August 2024 to Present
Quality Assurance Specialist at SBM Bank Kenya in September 2021 to June 2024
Customer Service Lead at SBM Bank Kenya in August 2018 to September 2021
Service Delivery Executive at Chase Bank Kenya Ltd in September 2013 to August 2018
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United States International University - Africa, Master of Business Administration - MBA, November 2026
United States International University - Africa, Bachelor of Business Administration - BBA, November 2026
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Customer Experience
Strategic Planning
Team Leadership
Cross Selling
Research
Customer Satisfaction
Customer Relationship Management (CRM)
Customer Retention
Customer Engagement
Banking
Financial Analysis
Budgets
Market Research
Quality Assurance
Quality Auditing
Change Management
Operations Management
Risk Assessment
Operational Risk Management
Customer Insight
Microsoft Excel
Microsoft Office
Microsoft Word
PowerPoint
Customer Service Management
Customer Support
Teamwork
Management
Business Relationship Management
Customer Interaction
Banking Customer Service
Service Improvement
Expectations Management
Strategic Partnerships
Strategic Communications
Go-to-market Strategy
Business Strategy
Brand Development
Brand Management
Brand Strategy
Brand Loyalty
Direct Marketing
Business Development
Financial Services
Portfolio Management
Quality Improvement
Product Development
Product Marketing
Sales
Digital Marketing
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Discover more about NCBA GroupWhat is Lucy Maore -(mba email address?
Email Lucy Maore -(mba at [email protected]. This email is the most updated Lucy Maore -(mba's email found in 2026.
How to contact Lucy Maore -(mba?
To contact Lucy Maore -(mba send an email to [email protected]. (updated on December 22, 2025)
What company does Lucy Maore work for?
Lucy Maore works for NCBA Group
What is Lucy Maore's role at NCBA Group?
Lucy Maore is CX Business Partner Contact Centre
What is Lucy Maore's Phone Number?
Lucy Maore's phone (**) *** *** 375
What industry does Lucy Maore work in?
Lucy Maore works in the Financial Services industry.
Lucy Maore Email Addresses
Lucy Maore Phone Numbers
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