Lucas Burdess
Client Success Manager at Woven | Indianapolis, Indiana, United States
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As the Client Success Manager at Woven, Lucas Burdess plays a pivotal role in ensuring that customers maximize the value of the company's innovative systems. With a strong background in cloud computing and business intelligence, Lucas leverages his expertise to facilitate seamless onboarding experiences for new clients. His commitment to customer success is evident in his proactive approach to training and support, where he not only addresses immediate questions and concerns but also anticipates potential challenges that clients may face.
Lucas is particularly adept at creating engaging Help Articles and instructional videos that empower users to navigate Woven's platform with confidence. By breaking down complex processes into digestible content, he enhances user adoption and fosters a culture of continuous learning. His skills in project management and organization enable him to streamline training initiatives, ensuring that clients are equipped with the knowledge and tools they need to thrive.
In addition to his focus on onboarding, Lucas actively identifies at-risk customers and implements targeted educational strategies to re-engage them. His passion for team building and troubleshooting allows him to cultivate strong relationships with clients, making him a trusted resource for their ongoing success. By combining his technical proficiency with a genuine desire to help others, Lucas Burdess is not just a Client Success Manager; he is a champion for customer empowerment at Woven.
Client Success Manager at Woven in August 2021 to Present
Account Manager at TitleCapture in June 2021 to August 2021
Product Support Manager at TitleCapture in January 2021 to June 2021
Customer Onboarding Specialist at TitleCapture in August 2020 to January 2021
Customer Service Team Lead, Diplomas at Herff Jones in September 2019 to August 2020
Course Administrator at Conduent in January 2019 to August 2019
Client Success Manager at SteadyServ Technologies in January 2017 to October 2018
Team Trainer at Tyco Integrated Security in March 2014 to December 2016
Fine Paper, Diploma Triage Team at Herff Jones in April 2016 to June 2016
National Order Management at Tyco Integrated Security in April 2010 to March 2014
Senior Lead Generation Specialist at Aprimo in January 2007 to November 2008
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Indiana Wesleyan University, Bachelor's Degree, September 2026
Trailhead by Salesforce, September 2026
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Account Management
Employee Training
Curriculum Development
Salesforce.com
Customer Service
Management
Lead Generation
Sales
SaaS
Enterprise Software
CRM
Cloud Computing
Solution Selling
Analytics
Business Intelligence
Training
Leadership
Team Leadership
Professional Services
Strategy
Demand Generation
Customer Satisfaction
Quality Assurance
Process Improvement
Alarm Systems
Information Security Management
Call Centers
Cross Functional Team Building
Team Building
Technical Writing
Technical Documentation
Captivate
Marketing
Project Management
Retail
Microsoft Office
Social Media
Public Speaking
InDesign
Customer Experience
Onboarding
Technical Support
Troubleshooting
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Organization Skills
Customer Support
Customer Retention
Professional Communication
Client Onboarding
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Discover more about WovenWhat is Lucas Burdess email address?
Email Lucas Burdess at [email protected], [email protected] and [email protected]. This email is the most updated Lucas Burdess's email found in 2026.
How to contact Lucas Burdess?
To contact Lucas Burdess send an email to [email protected], [email protected] or [email protected]. (updated on September 02, 2024)
What company does Lucas Burdess work for?
Lucas Burdess works for Woven
What is Lucas Burdess's role at Woven?
Lucas Burdess is Client Success Manager
What is Lucas Burdess's Phone Number?
Lucas Burdess's phone (317) ***-*423
What industry does Lucas Burdess work in?
Lucas Burdess works in the Computer Software industry.
Lucas Burdess Email Addresses
Lucas Burdess Phone Numbers
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