Luca Impala
Incident Management Specialist at nbn® Australia | Greater Sydney Area
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Incident Management Specialist at nbn® Australia in April 2021 to Present
Case Manager - Connect & Assure at nbn® Australia in December 2022 to Present
Operator Service Assurance at nbn® Australia in October 2019 to April 2021
Network Operator - Fibre Assurance at nbn® Australia in December 2016 to October 2019
Network Operator - Order Support Centre at nbn® Australia in March 2016 to December 2016
Helpdesk Analyst at Crown Equipment Pty Ltd - Australia in February 2014 to March 2016
Service Delivery Analyst at Hosted Continuity in March 2012 to February 2014
Customer Experience Consultant ll at Optus in January 2009 to February 2012
Sales Assistant at Coles in January 2006 to December 2008
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TAFE NSW, Diploma, July 2026
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Workflow of Data Science projects
Workflow of Machine Learning projects
AI terminology
AI Strategy
Artificial Intelligence (AI)
Machine Learning
Deep Learning
Cybersecurity
Ability to analyse/identify vulnerabilities
High levels of troubleshooting ability
Influencing and negotiation skills
Ability to build relationships with stakeholders at all levels
Excellent written and verbal communication
Troubleshooting
Customer Service
Technical Support
Active Directory
IT Operations
Incident Management
Service Delivery
ITIL
IT Service Management
Managed Services
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Discover more about nbn® AustraliaWhat is Luca Impala email address?
Email Luca Impala at [email protected] and [email protected]. This email is the most updated Luca Impala's email found in 2026.
How to contact Luca Impala?
To contact Luca Impala send an email to [email protected] or [email protected]. (updated on July 19, 2025)
What company does Luca Impala work for?
Luca Impala works for nbn® Australia
What is Luca Impala's role at nbn® Australia?
Luca Impala is Incident Management Specialist
What is Luca Impala's Phone Number?
Luca Impala's phone (**) *** *** 203
What industry does Luca Impala work in?
Luca Impala works in the Information Technology & Services industry.
Luca Impala Email Addresses
Luca Impala Phone Numbers
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