Louis Shefner
Exchange Engineer Tier 3 at Microsoft | Bourbonnais, Illinois, United States
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Louis Shefner is a seasoned Information Technology Specialist currently serving as a Senior Exchange Engineer at Endeavor Health. With a robust background in the information technology and services industry, Louis has honed his expertise in a variety of critical areas, including Microsoft Exchange, server migrations, and comprehensive server support. His role at Endeavor Health involves not only the technical management of Microsoft Exchange environments but also strategic planning and execution of server migrations, ensuring seamless transitions that minimize downtime and enhance operational efficiency.
At Endeavor Health, Louis is instrumental in leading key projects that focus on optimizing communication infrastructure and enhancing system reliability. His proficiency in Computerized System Validation (CSV) and Software as a Service (SaaS) solutions allows him to implement robust systems that comply with industry regulations while meeting the specific needs of healthcare professionals. Louis’s technical acumen extends to managing complex networking environments, including Storage Area Networks (SAN) and various firewall technologies such as SonicWall, Cisco, and Sophos, which are crucial for maintaining secure and efficient data flow.
In addition to his technical skills, Louis is adept at capacity planning and troubleshooting across multiple platforms, including Windows OS, macOS, and mobile operating systems like iOS and Android. His commitment to providing exceptional technical support is evident in his ability to address diverse user needs while fostering a collaborative environment that promotes knowledge sharing and continuous improvement. As a key player in Endeavor Health's IT landscape, Louis Shefner exemplifies the blend of technical expertise and strategic insight necessary to drive innovation and efficiency in healthcare technology.
Senior Microsoft Exchange Engineer/Systems Engineer III at Endeavor Health in July 2024 to Present
Support Services Consultant at Lockmann Krane International, Inc. in June 2019 to February 2024
Exchange Engineer Tier 3 at Microsoft in June 2021 to December 2022
Network/Systems Administration at Syscon Inc. in September 2017 to May 2019
IT Consultant at Master Solutions INC in January 2016 to August 2017
IT Consultant at 21st Century Systems in March 2013 to December 2015
Field Service Tech at Thomas Services Inc. in September 2011 to March 2013
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DeVry University, Bachelor's degree, July 2026
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Office 365 Administration
Interpersonal Communication
Technical Proficiency
Security Administration
Coordination Skills
Product Reviews
Performance Reviews
Mitigation Strategies
Microsoft Teams
Skype
Routers
Fiddler
Computerized System Validation (CSV)
Outages
Data Reporting
Data Review
Server Configuration
Analytical Skills
Technical Documentation
Knowledge Acquisition
Event Ticketing
Ticketing Systems
Service-Level Agreements (SLA)
Oral Communication
Critical Thinking
Customer Requirements
Customer Engineering
User Administration
Infrastructure Management
User Provisioning
Identity and Access Management (IAM)
Provisioning
Windows Desktop Administration
Resolving Issues
Bug Tracking
Service Work
Packet Switching
Defining Requirements
Virtualization
System Configuration
Microsoft Azure
Functionality
Powershell
IT Operations
iOS
Infrastructure
Storage Area Network (SAN)
SQL
Software as a Service (SaaS)
Customer Relationship Management (CRM)
System Monitoring
Communication
Server Management
Problem Solving
Capacity Planning
Computer Science
Interpersonal Skills
VMware vSphere
Voice over IP (VoIP)
Server Administration
Customer Satisfaction
Customer Service
Microsoft Office
Troubleshooting
Software Installation
Call Centers
LAN-WAN
Cloud Computing
Networking
Office 365
Hosted Microsoft Exchange
Backup & Recovery Systems
VMware
IT Consulting
iPhone Support
Hyper-V
MCP
Microsoft Exchange
Windows Server Administration
GSuite
Active Directory
Technical Support
Servers
Computer Hardware
Information Technology
Network Administration
Virtual Private Network (VPN)
Domain Name System (DNS)
Windows
IT Management
Network Security
Firewalls
Software Documentation
Databases
Microsoft SQL Server
Internet Protocol Suite (TCP/IP)
AutoCAD
System Administration
Android
Consulting
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Discover more about MicrosoftWhat is Louis Shefner email address?
Email Louis Shefner at [email protected] and [email protected]. This email is the most updated Louis Shefner's email found in 2026.
How to contact Louis Shefner?
To contact Louis Shefner send an email to [email protected] or [email protected]. (updated on September 24, 2024)
What company does Louis Shefner work for?
Louis Shefner works for Microsoft
What is Louis Shefner's role at Microsoft?
Louis Shefner is Exchange Engineer Tier 3
What is Louis Shefner's Phone Number?
Louis Shefner's phone (217) ***-*232
What industry does Louis Shefner work in?
Louis Shefner works in the Information Technology & Services industry.
Louis Shefner Email Addresses
Louis Shefner Phone Numbers
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