Lorren Galloway
Client Service Professional at RR Donnelley | Marietta, Georgia, United States
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Lorren Galloway is a highly accomplished Customer Experience Specialist at TaskUs, bringing over a decade of expertise in customer service and operations management. In her current role, Lorren excels in handling and resolving a diverse range of customer inquiries, ensuring that each interaction is not only efficient but also enhances the overall customer experience. Her commitment to meeting and exceeding Quality Assurance metrics has positioned her as a key player in maintaining the high standards that TaskUs is known for.
Lorren's proficiency in utilizing various support channels, including Salesforce, Slack, and Intercom, allows her to effectively communicate with both customers and team members, fostering a collaborative environment that drives results. She adeptly manages Service Level Agreement (SLA) targets, ensuring that all inquiries are addressed promptly, even during weekends, demonstrating her dedication to customer satisfaction.
In addition to her operational skills, Lorren is a strong advocate for cross-functional team leadership, leveraging her background in workforce analysis to anticipate the needs of her colleagues and clients alike. Her experience in lead generation and talent pool analysis further enhances her ability to contribute strategically to TaskUs's goals. With a passion for sports and a keen understanding of customer dynamics, Lorren continues to refine her expertise, making her an invaluable asset to her team and the broader organization. Her holistic approach to customer experience not only resolves issues but also builds lasting relationships, driving loyalty and engagement in an ever-evolving industry.
Client Service Professional at RR Donnelley in February 2022 to Present
Customer Experience Specialist at TaskUs in June 2021 to December 2022
Store Manager at GNC in April 2018 to April 2021
key holder at The Vitamin Shoppe in February 2017 to April 2018
Manager at Max Muscle Sports Nutrition in July 2015 to July 2017
Client Experience Specialist at Elements Massage™ in February 2016 to October 2016
Leasing Professional at The Connor Group in June 2014 to January 2015
Personal Training Manager at LA Fitness in December 2011 to June 2014
Retail Manager at HMSHost International in February 2011 to December 2011
Customer Service Manager at Dick's Sporting Goods in November 2008 to February 2011
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Dowling College, Bachelor’s Degree, August 2026
St. John's University, August 2026
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Software as a Service (SaaS)
RMS
Salesforce Sales Cloud
Order Processing
Business Process
Customer Relationship Management (CRM)
Multi-channel Retail
Support Services
Salesforce
Slack
Whiteboard
intercom
Workforce Management
Workforce Analytics
SailPoint
Range
Cloud Applications
Jira Service Desk
Amazon Business
Playvox
Lockbox
Customer Service
Sports
Sales
Personal Training
Management
Fitness
Athletics
Cross-functional Team Leadership
Visual Merchandising
Lead Generation
Leadership
Talent pool analysis
Recruiting
talent acqusition
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Discover more about RR DonnelleyWhat is Lorren Galloway email address?
Email Lorren Galloway at [email protected] and [email protected]. This email is the most updated Lorren Galloway's email found in 2026.
What is Lorren Galloway phone number?
Lorren Galloway phone number is 6784674171.
How to contact Lorren Galloway?
To contact Lorren Galloway send an email to [email protected] or [email protected]. If you want to call Lorren Galloway try calling on 6784674171. (updated on September 03, 2024)
What company does Lorren Galloway work for?
Lorren Galloway works for RR Donnelley
What is Lorren Galloway's role at RR Donnelley?
Lorren Galloway is Client Service Professional
What industry does Lorren Galloway work in?
Lorren Galloway works in the Computer Software industry.
Lorren Galloway Email Addresses
Lorren Galloway Phone Numbers
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