Lori Harpell
Customer Service Manager at Modus Advanced, Inc. | Tracy, California, United States
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Lori Harpell serves as the Customer Service Manager at Modus Advanced, Inc., where she exemplifies dynamic leadership and a commitment to excellence in customer satisfaction. With a keen focus on managing a diverse team that includes installers, customer service specialists, coordinators, parts expediters, and janitorial staff, Lori ensures that the needs of builders and homeowners are met with efficiency and professionalism. Her role is pivotal in fostering a collaborative environment that not only meets but exceeds client expectations.
Under Lori's guidance, the team has successfully implemented innovative policies and procedures that streamline operations and enhance service delivery. She thrives in fast-paced settings, leveraging her expertise in account management and business development to drive team performance and customer loyalty. Lori's hands-on approach to training and development empowers her team members, helping them grow and mature in their roles, which ultimately contributes to a more cohesive and effective service unit.
Key projects under Lori's leadership include the optimization of the customer relationship management (CRM) system, which has significantly improved response times and customer engagement. Her strategic vision and ability to adapt to changing industry demands position her as a valuable asset to Modus Advanced, Inc. As she looks toward future opportunities, Lori remains passionate about creating impactful customer service experiences and leading teams to achieve their full potential in any challenging environment.
Customer Service Manager at Barbosa Cabinets in November 2012 to Present
Customer Account Manager at Epicor Software in April 2014 to Present
Customer Account Manager at Epicor Software in April 2014 to Present
Customer Service Manager at Modus Advanced, Inc. in August 2017 to Present
Inside Sales Representative at Castle Metals in October 2010 to October 2012
Product Support Manager at Activant Solutions, Inc in November 2005 to October 2009
Customer Service Supervisor at Barbosa Cabinets in April 2004 to November 2005
Customer Service Supervisor at Comcast in January 2003 to January 2004
Sales Manager at Triad in March 1994 to March 2003
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California State University-Stanislaus, None, September 1979 to September 1981
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Account Management
Business Development
CRM
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Discover more about Modus Advanced, Inc.What is Lori Harpell email address?
Email Lori Harpell at [email protected] and [email protected]. This email is the most updated Lori Harpell's email found in 2026.
How to contact Lori Harpell?
To contact Lori Harpell send an email to [email protected] or [email protected]. (updated on September 03, 2024)
What company does Lori Harpell work for?
Lori Harpell works for Modus Advanced, Inc.
What is Lori Harpell's role at Modus Advanced, Inc.?
Lori Harpell is Customer Service Manager
What is Lori Harpell's Phone Number?
Lori Harpell's phone (213) ***-*371
What industry does Lori Harpell work in?
Lori Harpell works in the Mechanical Or Industrial Engineering industry.
Lori Harpell Email Addresses
Lori Harpell Phone Numbers
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