Lora Mathes
Technolgy Supervisor | ATM/TCR Help Desk Operations at M&T Bank | United States
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Technolgy Supervisor | ATM/TCR Help Desk Operations at M&T Bank in July 2022 to Present
US Lead Major Incident Management, NA at HSBC Bank USA in May 2021 to July 2022
AVP Incident and Problem Management Lead at M&T Bank in July 2019 to May 2021
VP - Enterprise Client Computing Services at KeyBank in March 2016 to July 2019
VP - IT Operations Manager at First Niagara Bank in March 2013 to March 2016
VP - Technology Service Center Manager at First Niagara Bank in March 2012 to March 2013
VP Incident/Problem Management Manager at First Niagara Bank in June 2011 to March 2012
Sr Manager - North America IT Service Desk at HSBC in November 2010 to June 2011
Sr. Consultant - Global Wealth Management Service Owner at HSBC in June 2009 to November 2010
Sr. Manager Network Operations at HSBC in October 2007 to June 2009
Manager Network Operations at HSBC in July 2004 to October 2007
Platform Lead, Network Operations at HSBC NA in January 1998 to January 2004
Computer Operations/Quality Delivery at HSBC Bank in January 1984 to January 1998
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Help Desk Support
Customer Support
Customer Service
Team Management
Data Center Management
Customer Satisfaction
Managed Services
Service Delivery
Operations Management
Service Improvement
Service Desk
Customer Experience
Analytical Skills
ServiceNow
Service-Level Agreements (SLA)
Problem Management
ITIL Certified
Six Sigma
Networking
Disaster Recovery
Management
Network Administration
Technical Support
Process Engineering
Active Directory
Troubleshooting
Vendor Management
Process Improvement
IT Management
IT Operations
Project Management
Information Technology
Change Management
Business Analysis
Data Center
ITIL
SDLC
IT Service Management
Leadership
Visio
Software Documentation
Integration
Incident Management
IT Strategy
Security
PMO
Business Process Improvement
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Discover more about M&T BankWhat is Lora Mathes email address?
Email Lora Mathes at [email protected]. This email is the most updated Lora Mathes's email found in 2026.
How to contact Lora Mathes?
To contact Lora Mathes send an email to [email protected].
What company does Lora Mathes work for?
Lora Mathes works for M&T Bank
What is Lora Mathes's role at M&T Bank?
Lora Mathes is Technolgy Supervisor | ATM/TCR Help Desk Operations
What is Lora Mathes's Phone Number?
Lora Mathes's phone (***) ***-*306
What industry does Lora Mathes work in?
Lora Mathes works in the Information Technology & Services industry.
Lora Mathes Email Addresses
Lora Mathes Phone Numbers
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