Loic Ngueko
Customer Success Manager at GitHub | Werl, North Rhine-Westphalia, Germany
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Loic Ngueko currently serves as a Senior Customer Success Manager at GitHub, where he plays a vital role in driving customer engagement and ensuring the successful adoption of GitHub’s collaborative development platform. Leveraging his expansive technical expertise and customer-centric approach, Loic works closely with enterprise clients to optimize their workflows, streamline software development processes, and maximize the value derived from GitHub’s suite of tools. His deep understanding of SaaS solutions, combined with his proficiency in troubleshooting and strategic communications, enables him to deliver tailored solutions that address complex technical challenges and foster long-term customer success.
In his role, Loic is actively involved in key projects that focus on enhancing product integrations, improving onboarding experiences, and developing customized training programs for clients. His ability to translate technical features into business benefits ensures that customers are empowered to leverage GitHub’s capabilities effectively, whether they are implementing advanced CI/CD pipelines or managing large-scale repositories. Additionally, Loic’s expertise in Scrum methodologies and Microsoft SQL Server allows him to collaborate seamlessly with cross-functional teams, ensuring that customer feedback informs product development and continuous improvement initiatives.
Loic’s commitment to building strong relationships and his open-minded approach to problem-solving have made him a trusted advisor for many organizations seeking to accelerate their software development lifecycle. His strategic mindset and leadership skills position him as a key driver in helping clients unlock the full potential of GitHub’s platform, ultimately contributing to their innovation and growth in a competitive industry landscape.
Customer Success Manager at GitHub in May 2024 to Present
Customer Success Manager at Hexagon Asset Lifecycle Intelligence in May 2023 to April 2024
Customer Success Manager at AVEVA in January 2022 to April 2023
Presales Consultant at AVEVA in April 2021 to December 2021
Presales Engineer at OSIsoft in August 2020 to March 2021
Product Support Engineer II at OSIsoft in April 2019 to July 2020
Product Support Engineer I at OSIsoft in June 2018 to March 2019
Process Engineer at Hermetia Baruth GmbH in August 2017 to December 2017
Bachelor Thesis at KHK GmbH in March 2016 to September 2016
Internship at Oilibya in July 2009 to August 2009
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University of Cumbria, Master of Business Administration - MBA, July 2026
University of Düsseldorf, Further Education, July 2026
Technische Hochschule Lübeck, Formation, July 2026
FH Münster, Bachelor of Science (B.Sc.), July 2026
TU Dortmund University, July 2026
Baptist High School, Buea, G.C.E Advanced Level Certificate, July 2026
Baptist High School, Buea, G.C.E Ordinary Level Certificates, July 2026
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Client Coverage
Governance, Risk Management, and Compliance (GRC)
Program Management
Business Process Improvement
Data Analysis
DevOps
microsoft
GitHub
Critical Thinking
Business Service Management
Continuous Process Improvement
Customer Journeys
Lifetime Value
Customer Lifecycle Management
Portfolio Management
Client Relations
Information Technology
Customer Success
Onboarding
Account Management
Strategic Communications
Sales Processes
Team Management
Stakeholder Management
Scrum
Platform as a Service (PAAS)
Communication
Analytical Skills
Digital Strategy
Agile Methodologies
Microsoft SQL Server
Manual Testing
Coaching
Management
Problem Solving
Team Leadership
Technical Support
Software Testing
OSIsoft PI
Customer Service Management
Data Historian
GMP
Project Management
ChemCad
Troubleshooting
System Architecture
Salesforce
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Customer Service
Training Delivery
Enginering
Field Service Engineering
PI DataLink
PI Vision
Networking
Vertriebsprozesse
Kommunikation
Vertrieb
Leadership
Business-to-Business (B2B)
Digital Marketing
Presales
Software as a Service (SaaS)
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Discover more about GitHubWhat is Loic Ngueko email address?
Email Loic Ngueko at [email protected]. This email is the most updated Loic Ngueko's email found in 2026.
How to contact Loic Ngueko?
To contact Loic Ngueko send an email to [email protected]. (updated on February 24, 2025)
What company does Loic Ngueko work for?
Loic Ngueko works for GitHub
What is Loic Ngueko's role at GitHub?
Loic Ngueko is Customer Success Manager
What is Loic Ngueko's Phone Number?
Loic Ngueko's phone (**) *** *** 387
What industry does Loic Ngueko work in?
Loic Ngueko works in the Computer Software industry.
Loic Ngueko Email Addresses
Loic Ngueko Phone Numbers
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