Logan Achor
Service Desk Technician Tier 2 at EXOS IT | Greater Indianapolis
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Logan Achor is an IT Service Desk Technician - T1 at EXOS IT, where he leverages his recent academic background and hands-on experience to deliver exceptional technical support and customer service. In his role, Logan is responsible for managing a diverse range of IT service requests, ensuring that each ticket is addressed with a focus on efficiency and customer satisfaction. His commitment to excellence is evident in his ability to maintain a customer satisfaction score exceeding 95%, a testament to his strong communication skills and dedication to providing a positive user experience.
Logan's expertise spans various technologies, including Microsoft Intune, Office 365 Administration, and Microsoft Azure, enabling him to effectively troubleshoot and configure a wide array of devices such as computers, servers, printers, and networking equipment. He is adept at installing and consulting on software solutions, ensuring that clients have the tools they need to succeed. Additionally, Logan is passionate about upgrading outdated hardware, enhancing system performance, and ensuring that clients have access to the latest technology.
His proactive approach to learning and problem-solving allows him to stay current with industry trends and emerging technologies, making him a valuable asset to the EXOS IT team. Logan’s proficiency with tools like ConnectWise Manage and CyberCNS, combined with his experience in managing virtual machines and cybersecurity solutions like Sentinel One, positions him as a well-rounded technician capable of addressing complex IT challenges. As he continues to grow in his career, Logan remains committed to delivering high-quality support and fostering strong relationships with clients, ultimately contributing to the success of EXOS IT.
Service Desk Technician Tier 2 at EXOS IT in February 2025 to Present
IT Service Desk Technician - T1 at EXOS IT in August 2022 to February 2025
Advanced Repair Agent at Geek Squad in February 2022 to August 2022
Consultation Agent at Geek Squad in May 2021 to January 2022
Sales Associate at Best Buy in May 2021 to January 2022
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Ball State University, Associates, August 2026
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Microsoft Intune
CyberCNS
Sentinel One
Azure
Virtual Machines
Office 365 Administration
ConnectWise Manage
Customer Satisfaction
Municipalities
Microsoft Azure
Software
Customer Service
Computer Hardware
Computer Hardware Troubleshooting
Software Troubleshooting
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What is Logan Achor email address?
Email Logan Achor at [email protected]. This email is the most updated Logan Achor's email found in 2026.
What is Logan Achor phone number?
Logan Achor phone number is 7658940852.
How to contact Logan Achor?
To contact Logan Achor send an email to [email protected]. If you want to call Logan Achor try calling on 7658940852. (updated on September 05, 2024)
What company does Logan Achor work for?
Logan Achor works for EXOS IT
What is Logan Achor's role at EXOS IT?
Logan Achor is Service Desk Technician Tier 2
What industry does Logan Achor work in?
Logan Achor works in the Information Technology & Services industry.
Logan Achor Email Addresses
Logan Achor Phone Numbers
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