Loanda Drew
Business Analyst II at Seminole Hard Rock Support Services | Miami-Fort Lauderdale Area
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Loanda Drew serves as a Business Analyst II at Seminole Hard Rock Support Services, where she plays a pivotal role in driving transformation across processes and technology. With a strong focus on enhancing the customer experience, Loanda leverages her expertise in data analytics and project management to develop strategies that optimize business data collection and analysis. Her current responsibilities involve collaborating closely with business teams and relationship managers to define future state processes and articulate business scope. By transforming these scopes into detailed business requirements, acceptance criteria, and traceability matrices, she ensures that projects align with organizational goals and deliver measurable outcomes.
Loanda’s intellectual curiosity fuels her commitment to continuous improvement, allowing her to identify inefficiencies and recommend innovative solutions. She excels in software documentation and research, utilizing tools like Microsoft Office and Confluence to streamline communication and project workflows. Her proficiency in web analytics further enhances her ability to interpret data and derive actionable insights, which are crucial for informed decision-making.
Key projects under her leadership have included initiatives aimed at refining customer engagement strategies and enhancing operational efficiency through data-driven insights. Loanda’s adept time management skills enable her to juggle multiple projects simultaneously, ensuring timely delivery while maintaining high standards of quality. As a result, she is not only a valuable asset to her team but also a key contributor to the overall success of Seminole Hard Rock Support Services in navigating the complexities of the gaming and hospitality industry.
Business Analyst II at Seminole Hard Rock Support Services in July 2022 to Present
Business Analyst, Product Owner at SitusAMC in September 2021 to May 2022
Senior Consultant at Matteo Advisors, Inc in August 2020 to September 2021
Senior Data Analyst at MAXEX in September 2013 to June 2020
Business Analyst / Customer Support Specialist at Aklero Risk Analytics, Inc. in February 2011 to June 2013
Director, Operations and Support at ADMINeSOLUTIONS in October 2008 to October 2010
Event Manager at Paragon Events in October 2007 to October 2008
Funding & Servicing Operations Manager at Lydian Data Services in October 2002 to October 2007
Event Coordinator at Quarthz Events and Marketing in January 1996 to January 2001
Teacher - English as a Foreign Language at Cultura Inglesa in January 1991 to January 1992
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Universidade Metodista de São Paulo, Bachelors Degree, July 1992 to July 1995
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English
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Discover more about Seminole Hard Rock Support ServicesWhat is Loanda Drew email address?
Email Loanda Drew at [email protected] and [email protected]. This email is the most updated Loanda Drew's email found in 2026.
What is Loanda Drew phone number?
Loanda Drew phone number is 954-274-8480.
How to contact Loanda Drew?
To contact Loanda Drew send an email to [email protected] or [email protected]. If you want to call Loanda Drew try calling on 954-274-8480. (updated on September 03, 2024)
What company does Loanda Drew work for?
Loanda Drew works for Seminole Hard Rock Support Services
What is Loanda Drew's role at Seminole Hard Rock Support Services?
Loanda Drew is Business Analyst II
What industry does Loanda Drew work in?
Loanda Drew works in the Hospitality industry.
Loanda Drew Email Addresses
Loanda Drew Phone Numbers
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