Lloyd Samuels
Service Repair Supervisor at L3Harris Technologies | Toronto, Ontario, Canada
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Lloyd Samuels currently serves as the Service Repair Supervisor at L3Harris Technologies, where he plays a pivotal role in enhancing service excellence and optimizing the customer support experience. With a strong foundation in project management and business process improvement, Lloyd leads a dedicated team of Service Coordinators who are instrumental in ensuring that service activities within the Global Service Centres operate seamlessly. His strategic approach to leadership fosters collaboration across cross-functional groups, enabling the implementation of innovative solutions that not only meet but exceed customer expectations.
Under Lloyd's guidance, key projects have focused on automating service processes and refining document management practices, which have significantly improved operational efficiency and reduced turnaround times. His expertise in managed print services and variable data printing has been critical in driving new business development initiatives, allowing L3Harris to remain competitive in a rapidly evolving industry. Lloyd's commitment to change management has cultivated a culture of continuous improvement, empowering his team to identify and address challenges proactively.
In addition to his technical skills, Lloyd's emphasis on customer satisfaction is at the core of his leadership philosophy. He understands that a valued customer experience is paramount to the success of the organization. By leveraging his strategic thinking and problem-solving capabilities, Lloyd has established a reputation for delivering results that align with service level agreements while fostering long-term relationships with clients. His ability to navigate complex service environments and drive meaningful change positions him as a key asset within L3Harris Technologies, ensuring that the organization not only meets but anticipates the needs of its customers.
Service Repair Supervisor at L3Harris Technologies in February 2019 to Present
Director Of Service Operations at HubTGI in December 2018 to February 2019
Manager Support Operations at Xerox Canada Ltd in July 2015 to July 2018
Regional Service Operations Manager at Xerox Canada Ltd in January 2010 to June 2015
National Service Program Manager at Xerox Canada Ltd in February 2003 to December 2009
Senior Field Systems Analyst at Xerox Canada Ltd in September 2000 to February 2003
Customer Service Professional at Xerox Canada Ltd / Rank Xerox in November 1988 to September 2000
Chief Petty Officer (AEA) at Royal Navy in September 1979 to November 1988
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British Royal Navy, HND, August 1979 to August 1988
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Digital Printing
Document Management
Technical Support
Management
Variable Data Printing
Project Management
Solution Selling
Managed Print Services
Direct Sales
Business Development
Account Management
Salesforce.com
Sales Process
B2B
CRM
Team Leadership
Strategy
Document Imaging
New Business Development
Business Process Improvement
Cross-functional Team Leadership
Leadership
Customer Satisfaction
Change Management
Strategic Partnerships
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Discover more about L3Harris TechnologiesWhat is Lloyd Samuels email address?
Email Lloyd Samuels at [email protected]. This email is the most updated Lloyd Samuels's email found in 2026.
How to contact Lloyd Samuels?
To contact Lloyd Samuels send an email to [email protected]. (updated on September 29, 2024)
What company does Lloyd Samuels work for?
Lloyd Samuels works for L3Harris Technologies
What is Lloyd Samuels's role at L3Harris Technologies?
Lloyd Samuels is Service Repair Supervisor
What is Lloyd Samuels's Phone Number?
Lloyd Samuels's phone (416) ***-*414
What industry does Lloyd Samuels work in?
Lloyd Samuels works in the Defense & Space industry.
Lloyd Samuels Email Addresses
Lloyd Samuels Phone Numbers
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