Lloyd Dcsantos
Head of Learning and Development at Aprio | Angeles, Central Luzon, Philippines
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Head of Learning and Development at Aprio in April 2024 to Present
Global Director - Global Learning Experience Office (Training/L&D) at SupportNinja in September 2020 to March 2024
Senior Training Manager at IGT Solutions in June 2019 to August 2020
College Instructor - Tourism at Jocson College Inc. in August 2018 to May 2019
Global Training Manager (B2B, B2C Sales,CS,Back Office,Contracting,Collection, Retail) at dnata in January 2017 to May 2019
Global Performance Manager (Operations, Call Centre, Reservations, Ticketing, Customer Service) at Etihad Airways in July 2012 to December 2016
Training Officer - Emirates Global Contact Centre (Reservations, Ticketing, Rewards) at Emirates in March 2011 to June 2012
Business Connect Facilitator (part-time) - Customer Service, GDS, IATA, Soft Skills at dnata in April 2004 to March 2011
Operations Reservations & Sales Supervisor (CS, Ticketing, Holidays, Refunds, Insurance, GSA) at dnata in January 2009 to February 2011
Head of Reservations/Ticketing (Call Centre, Holidays,Ticketing, Reservation, Staff Travel, Rewards) at Singapore Airlines in January 2004 to January 2009
Travel Consultant at Dnata in January 2003 to January 2004
Human Resources Development Assistant at Manila Jockey Club, Inc. in June 2002 to October 2002
Administration Student Assistant at University of the Philippines Diliman in January 1998 to January 2001
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IATA and Harvard Business Publishing, (MA Degree Level) IATA-Harvard Diploma in Leadership & Management with specialty in Travel & Tourism, August 2026
IATA Training and Development Institute, Diploma, August 2026
University of the Philippines, Master of Arts Degree, August 2026
University of the Philippines, BA, August 1997 to August 2026
Emirates Aviation College
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Training and Development (HR)
Word Processing: MS Word
Database: Oracle
Operating System: win2K / XP
Graphics Packages: MS Powerpoint / Print Shop / Print Master
Communications/Network: Internet/ Lotus Notes/ Outlook
Spreadsheets: MS Excel / Lotus 123 / SPSS
Computerized Reservations System (CRS): Kriskom and TIPS2 (SQ)
Computerized Reservations System (CRS): Front Office (Dnata)
CRS: EasyMars and MARS Reservations System
GDS: Gabriel, Astral, Amadeus
GDS: Galileo and Sabre
FFP system: CRIS
Profitability Improvement
Customer Service Training
Training Curriculum Design & Development
Product Development
Quality Management
Operations Management
Dedication to Continuous Improvement
Administration Management
Project Management
Microsoft Word
Lotus Notes
Word Processing
Microsoft Excel
Sabre
Amadeus
Administrative Work
CO-PA
Development of Sales
Ticketing
Training
Airlines
Leadership
Sales
Management
Customer Service
Aviation
IATA
Online Travel
Travel Management
Team Leadership
Customer Satisfaction
Tourism
Coaching
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Discover more about AprioWhat is Lloyd Dcsantos email address?
Email Lloyd Dcsantos at [email protected]. This email is the most updated Lloyd Dcsantos's email found in 2026.
How to contact Lloyd Dcsantos?
To contact Lloyd Dcsantos send an email to [email protected]. (updated on March 10, 2025)
What company does Lloyd Dcsantos work for?
Lloyd Dcsantos works for Aprio
What is Lloyd Dcsantos's role at Aprio?
Lloyd Dcsantos is Head of Learning and Development
What is Lloyd Dcsantos's Phone Number?
Lloyd Dcsantos's phone (**) *** *** 138
What industry does Lloyd Dcsantos work in?
Lloyd Dcsantos works in the Accounting industry.
Lloyd Dcsantos Email Addresses
Lloyd Dcsantos Phone Numbers
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