Lisa Neau
Director, Customer Experience at Cisco | El Dorado Hills, California, United States
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Lisa Neau is a dedicated Customer Success Executive at Cisco, specializing in fostering strong relationships with key accounts within the State of California. In her role, Lisa is not only committed to understanding the unique challenges faced by her clients but also to developing tailored strategies that align with their business and technical objectives. Her expertise lies in navigating the complex landscape of technology solutions, ensuring that organizations can leverage Cisco's innovative offerings to achieve measurable results.
Currently, Lisa is spearheading several key projects that focus on enhancing customer engagement and satisfaction. By implementing Cisco’s Customer Success Program, she is able to provide a structured approach that integrates the full breadth of Cisco’s resources, ensuring that clients receive comprehensive support throughout their technology lifecycle. This initiative not only streamlines service delivery but also empowers clients to maximize the value of their investments in Cisco solutions.
With a proven track record in high-performance team building and account management, Lisa excels at mentoring her team to foster a culture of excellence and collaboration. Her strong sales acumen and deep understanding of the competitive landscape enable her to identify opportunities for growth and innovation within her accounts. By focusing on subscriptions and customer support, she ensures that clients are not only satisfied but also positioned for long-term success. Lisa's commitment to driving business strategy and delivering results makes her an invaluable asset to both her clients and Cisco as a whole.
Director, Customer Experience at Cisco in April 2020 to Present
Client Executive at Gartner in December 2010 to April 2020
Account Director / Operations Director at Robbins-Gioia in January 2006 to January 2010
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California State University-Sacramento, Bachelor of Science - Business Administration, July 1995
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Sales and Marketing
Interpersonal Skills
High Performance Teams
Leadership Development
Launches
Tactical Plans
Account Penetration
Customer-Focused Service
Cancellations
Tactical Planning
Executive Sponsorship
Customer Relations
Sales Campaigns
New Business Opportunities
Competitive Landscape
Conversation Design
Reporting Metrics
Customer Support
Business Case Preparation
Benchmarking
Financial Responsibilities
Post-Sales
Mentoring
CSM
Strategic Accounts
Persuasion
Customer Advocacy
Consensus Building
Spoken Word
Product Adoption
Microsoft Exchange
Data-driven Decision Making
Business Reviews
Team Alignment
Subscriptions
Key Performance Indicators
Deal Structuring
Strategic Negotiations
Customer Experience Management
Escalations Management
Product Service
Storytelling
Sales Leadership
Computer Literacy
Territory Management
Strategic Insights
Sales Acumen
Lead Qualification
Executive Visibility
Account Planning
Strategic Planning
Account Management
C-Level Relationships
Business Development
Program Management
Change Management
CRM
Management Consulting
Business Strategy
Project Management
Business Process Improvement
Consulting
Sales Operations
Business Analysis
Product Marketing
Vendor Management
Risk Management
Analysis
Business Process
Marketing
Professional Services
Portfolio Management
Customer Satisfaction
Budgets
Recruiting
Solution Selling
Business Transformation
Information Technology
Sales Strategy
Sales
Enterprise Software
SaaS
Leadership
Strategic Partnerships
Management
Talent Management
Contract Negotiation
Training
Personnel Management
Cross-functional Team Leadership
Negotiation
Relationship Building
Public Speaking
Strategic Leadership
Engagement Management
Process Improvement
Communications Management
Problem Solving
Driving Results
Team Building
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Discover more about CiscoWhat is Lisa Neau email address?
Email Lisa Neau at [email protected] and [email protected]. This email is the most updated Lisa Neau's email found in 2026.
How to contact Lisa Neau?
To contact Lisa Neau send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Lisa Neau work for?
Lisa Neau works for Cisco
What is Lisa Neau's role at Cisco?
Lisa Neau is Director, Customer Experience
What is Lisa Neau's Phone Number?
Lisa Neau's phone (213) ***-*414
What industry does Lisa Neau work in?
Lisa Neau works in the Information Technology & Services industry.
Lisa Neau Email Addresses
Lisa Neau Phone Numbers
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