Lisa Leclerc
Manager, Business Support Services at Ontario Ministry of Transportation | Toronto, Ontario, Canada
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Lisa Leclerc currently serves as the Manager of Business Support Services at the Ontario Ministry of Transportation (MTO), where she plays a pivotal role in driving operational excellence and strategic transformation across the organization. In this capacity, Lisa oversees a dedicated team of approximately 40 staff members located province-wide, ensuring that the Ministry’s business support functions align with its broader goals of efficiency, innovation, and service delivery excellence. Her leadership has been instrumental in spearheading MTO’s comprehensive business services transformation, which culminated in the successful development and implementation of a new business support model in fall 2022. This initiative has streamlined processes, enhanced digital solutions, and fostered a culture of continuous improvement within the Ministry.
Lisa’s expertise in change management, policy analysis, and digital transformation has enabled her to lead complex projects that improve operational workflows and optimize resource allocation. Her strategic approach emphasizes leveraging technology to create scalable, user-centric products that support the Ministry’s mission of delivering safe, reliable transportation services. Additionally, her strong communication skills and mentorship capabilities have cultivated a collaborative environment, empowering her team to adapt to evolving industry standards and regulatory requirements.
With a background rooted in legal research, human resources, and public policy, Lisa brings a comprehensive perspective to her role, ensuring that business support services are not only efficient but also compliant with legal and policy frameworks. Her passion for creating innovative solutions and fostering organizational agility positions her as a key driver of MTO’s ongoing transformation efforts, ultimately enhancing the Ministry’s capacity to serve Ontario’s residents and stakeholders effectively.
Manager, Business Support Services at Ontario Ministry of Transportation in September 2020 to Present
Manager, Business Integration - Agencies at Ontario Ministry of the Attorney General in May 2017 to September 2020
Senior Manager, Business & Strategic Planning - Crown Law Office Civil (CLOC) at Ontario Ministry of the Attorney General in September 2015 to May 2017
Manager of Business Operations - Legal Services Branch - OMAFRA at Ontario Ministry of the Attorney General in April 2008 to August 2015
Policy Advisor - Strategy, Intergovernmental Relations & Trade Unit, Strategic Policy Branch at Ontario Ministry of Agriculture, Food and Rural Affairs in April 2014 to October 2014
Senior Infrastructure Advisor at Ontario Ministry of Agriculture, Food and Rural Affairs in February 2010 to January 2012
Intellectual Property Clerk & Office Coordinator at Bereskin & Parr in August 2002 to April 2008
Corporate/Competition Law Clerk at Stikeman Elliott LLP in May 2000 to August 2002
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The Ivey Academy at Ivey Business School, October 2026
Schulich School of Business - York University
York University
Western University
Durham College
Institute of Law Clerks of Ontario
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Operations Management
Business Strategy
Communication
Negotiation
Strategic Planning
Policy
Conflict Resolution
Issues Management
Employee Relations
Policy Analysis
Microsoft Office
Government Relations
Problem Solving
Mentoring
Change Management
Performance Management
Due Diligence
Team Leadership
Government
Budgeting
Legal Research
Risk Management
Supervisory Skills
Resume Writing
Human Resources
Screening Resumes
Project Planning
Public Relations
Budgets
Leadership
Recruiting
Project Management
Analysis
Organizational Development
Public Policy
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Discover more about Ontario Ministry of TransportationWhat is Lisa Leclerc email address?
Email Lisa Leclerc at [email protected] and [email protected]. This email is the most updated Lisa Leclerc's email found in 2026.
How to contact Lisa Leclerc?
To contact Lisa Leclerc send an email to [email protected] or [email protected]. (updated on February 03, 2025)
What company does Lisa Leclerc work for?
Lisa Leclerc works for Ontario Ministry of Transportation
What is Lisa Leclerc's role at Ontario Ministry of Transportation?
Lisa Leclerc is Manager, Business Support Services
What is Lisa Leclerc's Phone Number?
Lisa Leclerc's phone (416) ***-*429
What industry does Lisa Leclerc work in?
Lisa Leclerc works in the Government Administration industry.
Lisa Leclerc Email Addresses
Lisa Leclerc Phone Numbers
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