Lisa Asche
Customer Care Americas Nesting Specialist at Volvo Car USA | Emerson, New Jersey, United States
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Lisa Asche is a dedicated Customer Care Americas Nesting Specialist at Volvo Car USA, where she leverages her extensive 25 years of experience in customer service and call center management to foster an exceptional service environment. In her current role, Lisa supervises a team of newly trained specialists as they transition into their nesting phase, ensuring they are well-equipped to deliver world-class customer service. She reports directly to the Customer Care Trainer and the Head of Customer Care, acting as a crucial bridge between the training and production environments.
Lisa is passionate about creating a positive, dynamic sales and service culture within her team. She employs her strong leadership skills to motivate and coach her specialists, emphasizing the importance of one-contact resolution in every customer interaction. This commitment not only enhances customer satisfaction but also cultivates a sense of ownership and accountability among her team members. Her expertise in customer service is complemented by her proficiency in Microsoft Office and her exceptional writing skills, which she utilizes to develop training materials and performance feedback that drive continuous improvement.
In addition to her core responsibilities, Lisa is adept at event planning, bringing a unique perspective to customer engagement initiatives that enhance the overall customer experience. Her background in retail and telecommunications further enriches her understanding of customer needs and expectations, allowing her to implement strategies that resonate with clients. Lisa Asche is truly a cornerstone of the Customer Care team at Volvo Car USA, dedicated to ensuring that every customer feels valued and supported throughout their journey.
Customer Care Americas Nesting Specialist at Volvo Car USA in January 2023 to Present
Customer Care Coordinator at Volvo Car USA in June 2019 to March 2023
Marketing and Digital Media Coordinator/Executive Real Estate Administrator at Keller Williams Realty, Inc. in January 2018 to January 2018
Operations Manager at Evolution Medical Communications LLC in June 2017 to September 2017
Global Business Operations at KPMG US in June 2015 to March 2016
Call Center Management Team at AT&T in March 1996 to November 2014
Customer Service Specialist at Time Warner Cable in January 1994 to November 1996
Assistant Editor at North Jersey Media Group - Community Life Newspaper in January 1987 to January 1994
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St. Thomas Aquinas College, Bachelor's Degree, July 1990 to July 1993
Endicott College
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Customer Service
Customer Satisfaction
Quality Assurance
Microsoft Office
Microsoft Excel
Microsoft Word
Outlook
PowerPoint
Management
Leadership
Training
Research
English
Writing
Social Media
Event Planning
Wedding Planning
Wedding Coordinating
Wedding Photography
Photography
Marketing
Retail
SOX compliance
Customer Experience
Call Centers
Vendor Management
Telecommunications
Team Leadership
Process Improvement
Team Building
Wireless
Wireless Technologies
Business Process Improvement
Contact Centers
Diversity & Inclusion
Email Etiquette
Self-confidence
Interpersonal Communication
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Discover more about Volvo Car USAWhat is Lisa Asche email address?
Email Lisa Asche at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Lisa Asche's email found in 2026.
What is Lisa Asche phone number?
Lisa Asche phone number is 8126637970 and 2017558452.
How to contact Lisa Asche?
To contact Lisa Asche send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Lisa Asche try calling on 8126637970 and 2017558452. (updated on September 02, 2024)
What company does Lisa Asche work for?
Lisa Asche works for Volvo Car USA
What is Lisa Asche's role at Volvo Car USA?
Lisa Asche is Customer Care Americas Nesting Specialist
What industry does Lisa Asche work in?
Lisa Asche works in the Automotive industry.
Lisa Asche Email Addresses
Lisa Asche Phone Numbers
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