Li Kuo
Senior Technical Support Analyst at ION | Toronto, Ontario, Canada
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Li Kuo is a seasoned Senior Technical Support Analyst at ION, where he plays a pivotal role in ensuring the seamless operation of a cloud-based trading platform built on Linux. His expertise lies in performing comprehensive system checks, monitoring, and maintenance to uphold the integrity of the platform, which is critical for clients navigating the complexities of the Canadian stock market. With a strong foundation in Agile methodologies, Li adeptly collaborates with cross-functional teams to enhance software performance and user experience.
In his current role, Li is not only responsible for addressing technical and usage inquiries from clients but also for investigating and resolving reported defects. His methodical approach involves reviewing system logs and reproducing issues in a controlled test environment, ensuring that solutions are both effective and efficient. His proficiency in Java, SQL, and Unix equips him to tackle a wide range of technical challenges, while his skills in test automation and quality assurance ensure that the platform remains robust and reliable.
Li's commitment to continuous improvement drives him to seek new opportunities in software engineering, development, and testing. His passion for technology and problem-solving, combined with his hands-on experience in software development and testing, positions him as a valuable asset in any tech-driven environment. As he looks to the future, Li is eager to leverage his technical acumen and industry insights to contribute to innovative projects that push the boundaries of trading technology.
Senior Technical Support Analyst at ION in November 2014 to Present
Research Assistant (Summer Contract) at Ryerson University in April 2014 to August 2014
Test Automation - IBM PureApplication Systems at IBM Canada Ltd. in December 2011 to August 2012
Quality Assurance Intern - IBM Image Construction and Composition Tool (ICCT) at IBM Canada Ltd. in April 2011 to August 2012
Quality Assurance Intern - Tivoli Provisioning Manager at IBM Canada Ltd. in May 2011 to November 2011
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Ryerson University, Bachelor of Science (B.Sc.), October 2026
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Java
Agile Methodologies
Quality Assurance
Test Automation
SQL
Unix
C
Shell Scripting
JavaScript
JSON
Software Development
Testing
FIX protocal
Linux
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Discover more about IONWhat is Li Kuo email address?
Email Li Kuo at [email protected] and [email protected]. This email is the most updated Li Kuo's email found in 2026.
How to contact Li Kuo?
To contact Li Kuo send an email to [email protected] or [email protected]. (updated on October 01, 2024)
What company does Li Kuo work for?
Li Kuo works for ION
What is Li Kuo's role at ION?
Li Kuo is Senior Technical Support Analyst
What is Li Kuo's Phone Number?
Li Kuo's phone (416) ***-*117
What industry does Li Kuo work in?
Li Kuo works in the Computer Software industry.
Li Kuo Email Addresses
Li Kuo Phone Numbers
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