Lhen Castro
IT Service Desk Manager at Allianz Technology | Australia
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IT Service Desk Manager at Allianz Technology in January 2022 to Present
Customer Service & Project Manager at Essilor Group in August 2020 to January 2022
Customer Support Manager at TripActions in October 2019 to March 2020
Head of Project & Quality Management at Bosch Service Solutions in October 2015 to August 2018
Global Operations Manager (IT Service desk) at Bosch Service Solutions in November 2013 to October 2015
Operations Manager/IT Service Desk Manager at Bosch Service Solutions in January 2012 to November 2013
Senior Team Leader at Bosch Service Solutions in March 2011 to January 2012
Team Leader at Bosch Service Solutions in October 2009 to March 2011
Technical Support Manager at Dell in June 2008 to October 2009
Resolution Specialist II at Dell in March 2006 to June 2008
Level 2 Technical Support at NCO Group in December 2004 to March 2006
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Technological Institute of the Philippines, Bachelor's degree
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Management
Call Center
BPO
Sla
Incident Management
Service Delivery
Team Management
ITIL
Call Centers
Vendor Management
Coaching
Leadership
Workforce Management
Outsourcing
Troubleshooting
Operations Management
Telecommunications
Customer Satisfaction
Performance Management
CRM
Customer Experience
Offshoring
Help Desk Support
Business Analysis
Process Management
Transition Management
Team Leadership
Business Process Improvement
Technical Support
Process Improvement
Change Management
IT Operations
IT Service Management
Contact Centers
Training
Business Process Outsourcing (BPO)
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Discover more about Allianz TechnologyWhat is Lhen Castro email address?
Email Lhen Castro at [email protected]. This email is the most updated Lhen Castro's email found in 2026.
What is Lhen Castro phone number?
Lhen Castro phone number is 420725885.
How to contact Lhen Castro?
To contact Lhen Castro send an email to [email protected]. If you want to call Lhen Castro try calling on 420725885. (updated on March 04, 2025)
What company does Lhen Castro work for?
Lhen Castro works for Allianz Technology
What is Lhen Castro's role at Allianz Technology?
Lhen Castro is IT Service Desk Manager
What industry does Lhen Castro work in?
Lhen Castro works in the Computer Software industry.
Lhen Castro Email Addresses
Lhen Castro Phone Numbers
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