Levi Fenolia
Senior Customer Support Specialist WIMS at Aquatic Informatics | Thornton, Colorado, United States
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Levi Fenolia serves as a Senior Customer Support Specialist for WIMS at Aquatic Informatics, where he plays a pivotal role in enhancing customer satisfaction through expert support and guidance on the WIMS and Rio software platforms. With a strong foundation in data analysis and process engineering, Levi leverages his extensive knowledge to address customer inquiries and facilitate the seamless implementation of software features. His proficiency in troubleshooting—spanning software, remote, and network issues—ensures that clients receive timely and effective resolutions, fostering a positive user experience.
In his current role, Levi has successfully developed and executed action plans for migrations across SaaS platforms, demonstrating his ability to manage complex projects with precision. His leadership skills shine through as he collaborates with cross-functional teams to ensure that customer migrations are not only successful but also aligned with best practices in data management and software utilization. By employing analytical skills and SQL expertise, Levi is adept at identifying trends and potential challenges, allowing him to proactively address customer needs.
Levi's commitment to customer service excellence is further exemplified by his training initiatives, where he empowers clients to maximize their use of WIMS and Rio software. His ability to communicate technical concepts clearly and effectively enhances customer understanding and engagement. As a result, Levi Fenolia stands out as a key asset to Aquatic Informatics, driving customer success and contributing to the overall mission of delivering innovative water management solutions.
Senior Customer Support Specialist WIMS at Aquatic Informatics in August 2021 to Present
Technical Advisor Lachat and integrated information management at Hach in May 2011 to September 2021
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Colorado State University, Bachelor’s Degree, October 2026
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Data Analysis
Analytical Skills
SQL
Microsoft SQL Server
Troubleshooting
Software Troubleshooting
Remote Troubleshooting
Network Troubleshooting
Leadership
Sales
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Discover more about Aquatic InformaticsWhat is Levi Fenolia email address?
Email Levi Fenolia at [email protected] and [email protected]. This email is the most updated Levi Fenolia's email found in 2026.
What is Levi Fenolia phone number?
Levi Fenolia phone number is 3039413620.
How to contact Levi Fenolia?
To contact Levi Fenolia send an email to [email protected] or [email protected]. If you want to call Levi Fenolia try calling on 3039413620. (updated on September 02, 2024)
What company does Levi Fenolia work for?
Levi Fenolia works for Aquatic Informatics
What is Levi Fenolia's role at Aquatic Informatics?
Levi Fenolia is Senior Customer Support Specialist WIMS
What industry does Levi Fenolia work in?
Levi Fenolia works in the Environmental Services industry.
Levi Fenolia Email Addresses
Levi Fenolia Phone Numbers
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