Levent Orer
Software Support Specialist at VIER | Heidelberg, Baden-Württemberg, Germany
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Levent Orer currently serves as a Software Support Specialist at VIER, where he plays a pivotal role in providing comprehensive technical support and expertise for a suite of advanced telecommunications software products. His responsibilities encompass supporting critical systems such as Automated Call Distribution (ACD), Telephone Conferencing solutions, and AI-driven Speech-to-Text and Text-to-Speech technologies used in chatbots. Leveraging over 25 years of experience in IT and business development, Levent excels in troubleshooting complex software issues, ensuring seamless integration, and optimizing user experience for clients across diverse industries.
At VIER, Levent is deeply involved in key projects that enhance the functionality and reliability of telecommunications solutions, including data analysis and reporting modules that enable clients to derive actionable insights from their communication data. His expertise in requirements engineering and program management allows him to collaborate effectively with product development teams, ensuring customer feedback translates into meaningful product improvements. Additionally, his proficiency in remote user support and user documentation ensures clients receive timely assistance and clear guidance, fostering long-term satisfaction and trust.
Levent’s extensive background in product development, business analysis, and AI-driven solutions positions him as a valuable asset in delivering innovative support strategies that align with industry standards and emerging technological trends. His international background and fluency in multiple languages further enhance his ability to serve a global customer base, making him a versatile and resourceful professional dedicated to advancing telecommunications software services through technical excellence and strategic insight.
Software Support Specialist at VIER in January 2022 to Present
IT Support Specialist at Heidelberg iT Management GmbH & Co. KG in January 2020 to November 2021
Leadtrainer for Data Science & Artificial Intelligence at GFN in April 2019 to January 2020
Project Delivery Manager at Hitit Computer Services in June 2018 to December 2018
Director, International Business Development at Bilge Adam IT Services in July 2013 to June 2017
Director, IT Training Services at Bilge Adam IT Services in June 2010 to July 2013
Manager, Business Partnership & International Business Development at Bilge Adam IT Services in January 2007 to March 2011
Product Manager at AirTies in May 2006 to March 2007
Entrepreneur & CIO, IT and Call Center Operations Director at Teknort Technology Ventures in January 2001 to October 2005
Launching IT Manager at Biletix, acquired by Ticketmaster in 2006 in January 2000 to January 2001
Senior IT Consultant at Deloitte in January 1998 to January 2000
CRM Software Consultant at Baan Front Office, fka Aurum Software in July 1996 to December 1998
Production and Design Engineering Intern at Ford-Werke GmbH in June 1993 to September 1993
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University of Arizona, Master of Science (MSc), October 1994 to October 1996
Boğaziçi University, Bachelor of Science (BSc), October 1990 to October 1994
German Highschool/Gymnasium (Deutsche Schule) - Istanbul, October 1982 to October 1990
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Product Development
Project Planning
Consulting
Product Management
Business Analysis
Management Consulting
Business Strategy
Business Intelligence
Project Management
Program Management
Software Project Management
Business Development
Telecommunications
Requirements Analysis
CRM
Cloud Computing
Software as a Service (SaaS)
Client Services
Communication
Client Liaison
Software Product Management
Services Product Management
IT Management
Management
SQL
PL/SQL
Data Analysis
Requirements Gathering
Requirements Engineering
Help Desk Support
Technical Support
Vendor Management
Troubleshooting
Information Technology
Microsoft Azure
Microsoft Products
Artificial Intelligence (AI)
Database Administration
Remote User Support
End User Training
Start-ups
International Sales
User Documentation
Database Design
Virtualization
System Administration
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Discover more about VIERWhat is Levent Orer email address?
Email Levent Orer at [email protected] and [email protected]. This email is the most updated Levent Orer's email found in 2026.
What is Levent Orer phone number?
Levent Orer phone number is +905332477270.
How to contact Levent Orer?
To contact Levent Orer send an email to [email protected] or [email protected]. If you want to call Levent Orer try calling on +905332477270. (updated on February 24, 2025)
What company does Levent Orer work for?
Levent Orer works for VIER
What is Levent Orer's role at VIER?
Levent Orer is Software Support Specialist
What industry does Levent Orer work in?
Levent Orer works in the Computer Software industry.
Levent Orer Email Addresses
Levent Orer Phone Numbers
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