Lesly Tapic
Software Support Specialist at Ahsay Systems Corporation Limited | Makati, National Capital Region, Philippines
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Lesly Tapic is a dedicated Software Support Specialist at Ahsay Systems Corporation Limited, bringing over eight years of robust experience in the IT sector. In her current role, Lesly excels in providing comprehensive support to clients and partners utilizing Ahsay's software solutions. She effectively manages inquiries through various channels, including ticketing systems and live chat, ensuring that users receive timely and effective resolutions to their technical challenges.
Lesly's expertise extends beyond immediate troubleshooting; she is instrumental in creating and maintaining a wealth of technical documentation, including Backup Manuals, Troubleshooting Articles, and FAQs. This knowledge management approach not only empowers clients to resolve issues independently but also enhances the overall user experience with Ahsay's products. Her commitment to educating users about software upgrades, new features, and best practices exemplifies her proactive stance in client support.
In addition to her technical skills, Lesly is well-versed in Agile Project Management, which allows her to adapt quickly to evolving project requirements and collaborate effectively with cross-functional teams. Her proficiency in Computer Networking and IT Hardware Support further strengthens her ability to analyze root causes and implement sustainable solutions. Lesly is passionate about continuous learning and is always open to exploring new opportunities that will expand her knowledge and expertise in the ever-evolving landscape of Software as a Service (SaaS). Through her dedication and skill set, Lesly Tapic is a vital asset to Ahsay Systems, driving customer satisfaction and fostering long-term partnerships.
Software Support Specialist at Ahsay Systems Corporation Limited in July 2020 to Present
Senior GSD Technical Specialist, CSI at CWT in June 2017 to June 2020
Technical Support Analyst at CWT in June 2016 to June 2017
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University of Makati, Bachelor of Science (BS), September 2026
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Information Technology
Technical Documentation
Knowledge Management
Knowledge Sharing
Subject Matter Experts
Software as a Service (SaaS)
Windows
Software Deployment
Software Installation
Technical Support
Computer Networking
Network Administration
Agile Project Management
Operations Management
Project Management
Troubleshooting
IT Hardware Support
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Discover more about Ahsay Systems Corporation LimitedWhat is Lesly Tapic email address?
Email Lesly Tapic at [email protected]. This email is the most updated Lesly Tapic's email found in 2026.
How to contact Lesly Tapic?
To contact Lesly Tapic send an email to [email protected]. (updated on October 24, 2024)
What company does Lesly Tapic work for?
Lesly Tapic works for Ahsay Systems Corporation Limited
What is Lesly Tapic's role at Ahsay Systems Corporation Limited?
Lesly Tapic is Software Support Specialist
What is Lesly Tapic's Phone Number?
Lesly Tapic's phone (**) *** *** 517
What industry does Lesly Tapic work in?
Lesly Tapic works in the Information Technology & Services industry.
Lesly Tapic Email Addresses
Lesly Tapic Phone Numbers
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