Leonard Katayama
Director of Operations at Red Lobster | Greater Toronto Area, Canada
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Leonard Katayama is a seasoned restaurant operations leader with a proven track record of driving excellence across multiple locations. As the Director of Operations at Red Lobster, he currently oversees the strategic and day-to-day management of nine restaurant units spanning Ontario and Alberta, including key markets from Ottawa to Calgary. In this role, Leonard leverages his extensive expertise in customer service, leadership, and team building to ensure each location delivers a memorable dining experience that aligns with Red Lobster’s brand standards and operational goals.
His leadership is characterized by a focus on optimizing operational efficiency, enhancing guest satisfaction, and fostering a positive work environment that motivates staff to excel. Leonard plays a pivotal role in implementing best practices in food quality, service delivery, and safety protocols, ensuring compliance with industry regulations while maintaining high standards. He actively collaborates with management teams to develop and execute local marketing initiatives, improve operational workflows, and drive sales growth.
With a keen eye for talent development, Leonard emphasizes team building and leadership development, recognizing that empowered employees are key to delivering exceptional customer service. His ability to analyze operational metrics and implement continuous improvement strategies has resulted in increased profitability and operational consistency across his portfolio. Through his strategic vision and hands-on approach, Leonard Katayama continues to elevate Red Lobster’s presence in the Canadian market, ensuring each restaurant operates at peak performance while delivering a welcoming and high-quality dining experience for guests.
Director of Operations at Red Lobster in October 1992 to Present
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University of Toronto, Business Administration and Management, July 1982 to July 1985
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Customer Service
Leadership
Team Building
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Discover more about Red LobsterWhat is Leonard Katayama email address?
Email Leonard Katayama at [email protected]. This email is the most updated Leonard Katayama's email found in 2026.
How to contact Leonard Katayama?
To contact Leonard Katayama send an email to [email protected]. (updated on June 02, 2025)
What company does Leonard Katayama work for?
Leonard Katayama works for Red Lobster
What is Leonard Katayama's role at Red Lobster?
Leonard Katayama is Director of Operations
What is Leonard Katayama's Phone Number?
Leonard Katayama's phone (416) ***-*341
What industry does Leonard Katayama work in?
Leonard Katayama works in the Hospitality industry.
Leonard Katayama Email Addresses
Leonard Katayama Phone Numbers
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