Leo Sanchez
Vice President, Partner Success, Support & Services at N-able | Raleigh, North Carolina, United States
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As the Vice President of Partner Success, Support & Services at N-able, formerly SolarWinds MSP, Leo Sanchez leverages over 17 years of experience in the technology sector to drive exceptional outcomes for partners and customers alike. His leadership philosophy, rooted in the belief that great managers cultivate future leaders, is evident in his commitment to mentoring his teams. Under his guidance, the organization has seen significant improvements in customer satisfaction and business value, thanks to a culture that prioritizes individual growth and team excellence.
Leo is currently spearheading several key projects aimed at enhancing partner engagement and optimizing support services. By implementing innovative process improvements and leveraging tools like Salesforce.com, he has streamlined operations, ensuring that partners receive timely and effective assistance. His expertise in technical support and escalation resolution has been instrumental in addressing complex challenges, thereby fostering stronger relationships with partners and enhancing their overall experience.
In addition to his operational focus, Leo champions global cross-functional team leadership, ensuring that diverse perspectives are integrated into service delivery. His proficiency in VMware and professional services further enriches N-able's offerings, enabling the company to provide tailored solutions that meet the evolving needs of its partners. As he continues to drive strategic initiatives, Leo Sanchez remains dedicated to building a legacy of success that empowers both his team and N-able's partners to thrive in a competitive landscape.
Vice President, Partner Success, Support & Services at N-able in May 2021 to Present
Vice President, Customer Success at SolarWinds MSP in January 2020 to May 2021
Vice President, Technical Support at SolarWinds in September 2016 to January 2020
Director, Global Technical Support at LOGICnow in October 2014 to September 2016
Director, Global Technical Support at GFI Software in December 2013 to October 2014
Additional Roles at GFI Software in March 2005 to December 2013
Technology Director at Realtor Association of Miami-Dade County in January 2000 to December 2004
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Miami Dade College, Associate of Science (AS), Network Technologies, January 2004
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Management
Leadership Mentoring
Software as a Service (SaaS)
Technical Support
Customer Support/Relationships
Global Cross-Functional Team Leadership
SaaS
Managed Services
MSP
Collaborate/Collaboration
Partner/Partnership
Key Performance Indicators (KPIs)
Metrics
Process Improvements
Continuous Improvement
Cross-functional
Multi-site
Customer Satisfaction
Customer Self-Service
Salesforce.com
Latin America
Spanish
Europe, Middle East, and Africa (EMEA)
Acquisition Integration
Budget
Troubleshooting
Cloud Computing
Spin-offs
Project Management
Case Management
Issue Management Resolution
Escalation Resolution
Security
Active Directory
Professional Services
Enterprise Software
Product Management
Networking
Microsoft Exchange
VMware
System Consolidation
Solution Selling
GFI
Learning Management Systems
Coordinate/Coordination
Align/Alignment
Sales Leadership
Field Service
Account Management
Telephony
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Discover more about N-ableWhat is Leo Sanchez email address?
Email Leo Sanchez at [email protected], [email protected] and [email protected]. This email is the most updated Leo Sanchez's email found in 2026.
How to contact Leo Sanchez?
To contact Leo Sanchez send an email to [email protected], [email protected] or [email protected]. (updated on August 18, 2022)
What company does Leo Sanchez work for?
Leo Sanchez works for N-able
What is Leo Sanchez's role at N-able?
Leo Sanchez is Vice President, Partner Success, Support & Services
What is Leo Sanchez's Phone Number?
Leo Sanchez's phone (704) ***-*948
What industry does Leo Sanchez work in?
Leo Sanchez works in the Computer Software industry.
Leo Sanchez Email Addresses
Leo Sanchez Phone Numbers
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