Lenasha White

Lenasha White currently serves as a Digital Banker at CIT/OneWest Bank, where she leverages her extensive background in customer service, management, and team leadership to deliver innovative banking solutions. In her role, Lenasha focuses on enhancing the digital banking experience by guiding clients through a range of online and mobile banking products, ensuring seamless access to financial services. Her expertise in understanding customer needs allows her to provide tailored advice on digital tools, fostering increased engagement and satisfaction. She actively collaborates with cross-functional teams to develop and implement digital initiatives that align with the bank’s strategic objectives, contributing to the growth of the bank’s digital footprint.

Lenasha’s key projects include streamlining onboarding processes for new digital banking clients, developing educational content to improve digital literacy among customers, and supporting the bank’s efforts to meet compliance and risk management standards through digital channels. Her proficiency in project management, sales, and marketing enables her to effectively promote digital products, driving adoption and customer retention. With a keen eye for innovation, she continually seeks opportunities to enhance the digital customer journey, ensuring that clients receive world-class service with a focus on “one-call resolution” and comprehensive support.

Her skills in leadership, mentoring, and team building are instrumental in fostering a collaborative environment where team members are empowered to excel. Lenasha’s dedication to professional growth and her passion for creating visual statements through her artwork reflect her creative approach to problem-solving and client engagement. Overall, her blend of industry expertise, technological savvy, and customer-centric mindset makes her a valuable asset in advancing CIT/OneWest Bank’s digital banking initiatives.