Lee Killion
AWS Customer Service Manager at Amazon Web Services (AWS) | Maple Valley, Washington, United States
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Lee Killion is an accomplished Senior Manager at Amazon Web Services (AWS), where he leverages his extensive experience in the information technology and services industry to drive excellence in customer service management. In his current role as AWS Customer Service Manager, Lee oversees a dynamic team of 21 direct reports, including three team managers, ensuring the seamless operation of two distinct work groups dedicated to delivering exceptional cloud computing solutions. His leadership is pivotal in fostering a collaborative environment that prioritizes customer satisfaction and operational efficiency.
At AWS, Lee is instrumental in managing on-demand cloud computing platforms and APIs, which empower individuals, businesses, and government entities to harness the power of cloud technology on a flexible, pay-as-you-go basis. His commitment to establishing and nurturing solid customer relationships across various organizational levels is essential for aligning AWS services with client needs and expectations. By employing his strong skills in Microsoft Office, particularly Excel and Word, Lee effectively analyzes performance metrics and develops strategic initiatives that enhance service delivery.
Moreover, Lee's proficiency in social media and marketing complements his customer service expertise, enabling him to engage with clients and stakeholders effectively. His ability to research industry trends and customer feedback further informs his approach to continuous improvement, ensuring that AWS remains at the forefront of innovation in cloud services. Through his dedication and strategic vision, Lee Killion exemplifies the leadership and customer-centric focus that are hallmarks of success in the rapidly evolving tech landscape.
AWS Customer Service Manager at Amazon Web Services (AWS) in August 2021 to Present
Sr. Manager Financial Operations- Credit/Collections/Fraud/HBA/Retention/NOST at Verizon Wireless in September 2016 to April 2019
Supervisor- Customer Financial Services Retention Team at Verizon Wireless in July 2012 to September 2016
Supervisor-Customer Financial Services at Verizon Wireless in September 2009 to June 2012
Acting Customer Financial Services Supervisor at Verizon Wireless in September 2008 to September 2009
Employee Phone Program Coordinator at Verizon Wireless in June 2006 to September 2008
Customer Financial Services Representative at Verizon Wireless in October 2002 to June 2006
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Strayer University, Business, July 2026
Portland Community College, Associate of Arts - AA, July 1996
Green River Community College, Associate of Arts - AA, July 1992
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Leadership
Microsoft Office
Customer Service
Microsoft Excel
Microsoft Word
Research
PowerPoint
Social Media
Marketing
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Discover more about Amazon Web Services (AWS)What is Lee Killion email address?
Email Lee Killion at [email protected]. This email is the most updated Lee Killion's email found in 2026.
How to contact Lee Killion?
To contact Lee Killion send an email to [email protected]. (updated on August 25, 2024)
What company does Lee Killion work for?
Lee Killion works for Amazon Web Services (AWS)
What is Lee Killion's role at Amazon Web Services (AWS)?
Lee Killion is AWS Customer Service Manager
What is Lee Killion's Phone Number?
Lee Killion's phone (206) ***-*424
What industry does Lee Killion work in?
Lee Killion works in the Computer Software industry.
Lee Killion Email Addresses
Lee Killion Phone Numbers
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