Leanne Siebrits
Customer Experience Manager at Merchants | Pretoria, Gauteng, South Africa
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Leanne Siebrits is a dynamic Customer Experience Manager at Merchants, where she leverages over 16 years of diverse experience in the customer service industry to drive exceptional client engagement and satisfaction. In her current role, Leanne is pivotal in shaping the customer journey across various platforms, including Massmart, PNP, Mweb, Infinity, and Avetta. Her expertise in business planning and strategic initiatives allows her to identify and implement innovative solutions that enhance customer interactions and streamline processes.
Leanne's leadership skills shine through her ability to manage cross-functional project teams, whether she is taking the lead or contributing as a specialist. She has successfully spearheaded key projects that focus on improving customer service metrics and enhancing brand management strategies. Her proficiency in progress tracking and creditors management ensures that projects are not only completed on time but also align with the overarching goals of the organization.
With a strong foundation in marketing and innovation management, Leanne is adept at utilizing Microsoft Office tools to analyze data and generate insights that inform decision-making. Her enthusiasm for customer experience drives her to continuously seek out new ways to engage customers and foster loyalty. As a result, Leanne has become a respected figure in her field, known for her determination and commitment to excellence in every aspect of her work. Through her efforts, she is not only enhancing the customer experience at Merchants but also contributing to the broader success of the organization.
Customer Experience Manager at Merchants in June 2023 to Present
Imports and Exports Controller at GAN LOGISTICS in June 2020 to June 2023
Customer Experience Specialist at Comair Limited in March 2018 to June 2020
Customer Experience Team Leader at Comair Limited in March 2017 to March 2019
Customer Experience Coordinator at Comair Limited in October 2014 to February 2017
Customer Relations Team Leader at Comair Limited in June 2010 to September 2014
Customer Relations Executive at Comair Limited in December 2004 to June 2010
Call Center Operator at Comair Limited in January 2004 to December 2004
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GIBS Business School (Gordon Institute of Business Science), Advanced Certificate, August 2026
Brand Love, Certificate, August 2026
Consulta, Certificate, August 2026
The Glen High School, August 2026
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Analytical Skills
Business Planning
Operations Management
Root Cause Problem Solving
Management
Quality Assurance
Reporting & Analysis
Time Management
Organization Skills
Customer Satisfaction
English
Microsoft Office
Strategic Planning
Customer Relationship Management (CRM)
Team Leadership
Supervisory Management
Customer Service
Project Management
Customs Clearance
B2B Integration
Business-to-Business (B2B)
Complaint Management
Progress Tracking
Creditors
Brand Management
Customer Journey Mapping
Strategic Initiatives
Data Analysis
Customer Engagement
Ethics
Customer Experience
Economics
Innovation Management
Financial Management
Leadership
Marketing
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Discover more about MerchantsWhat is Leanne Siebrits email address?
Email Leanne Siebrits at [email protected]. This email is the most updated Leanne Siebrits's email found in 2026.
How to contact Leanne Siebrits?
To contact Leanne Siebrits send an email to [email protected]. (updated on August 16, 2024)
What company does Leanne Siebrits work for?
Leanne Siebrits works for Merchants
What is Leanne Siebrits's role at Merchants?
Leanne Siebrits is Customer Experience Manager
What is Leanne Siebrits's Phone Number?
Leanne Siebrits's phone (**) *** *** 246
What industry does Leanne Siebrits work in?
Leanne Siebrits works in the Transportation/Trucking/Railroad industry.
Leanne Siebrits Email Addresses
Leanne Siebrits Phone Numbers
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