Leah Young, Senior Customer Experience Specialist - Purchase Experience and Evaluation at Slack

Leah Young

Senior Customer Experience Specialist - Purchase Experience and Evaluation at Slack | Canada

Profile last verified August 2026
Technology, Information and Internet Verified Profile Canada British Columbia Institute of Technology
Verified

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(416) ***-*100

Canada • Phone

Free account · No credit card · 5 profiles/month

Leah Young Socials
Leah Young Work Experience

CX/CS Lead at Packsmith in February 2024 - Present

Customer Success Specialist at Charli AI in October 2023 - December 2023

Senior Customer Experience Specialist - Purchase Experience and Evaluation at Slack in August 2021 - October 2023

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Senior Customer Experience Specialist - Core Product at Slack in September 2019 - August 2021

Social Response Lead at Slack in November 2018 - September 2019

Customer Experience Agent - Live Support at Slack in August 2016 - November 2018

Trademark Assistant/Researcher at Richards Buell Sutton LLP in January 2013 - January 2016

Intellectual Property Records at Oyen Wiggs Green & Mutala LLP in January 2011 - January 2013

Leah Young Education

British Columbia Institute of Technology, January 2021

UBC Sauder Continuing Business Studies, January 2019

The University of British Columbia, January 2013

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Langara College, Certificate, January 2010 to January 2011

Langara College, January 2009

Capilano University, Certificate, January 2007 to January 2008

Leah Young Skills
Enablement Operational Excellence Relationship Building Customer Retention Mitigation Strategies Build Strong Relationships Processes Development Voice of the Customer Customer Success Subscriptions Customer Engagement Leadership Customer Support Social Media Communication Customer Relationship Management (CRM) Problem Solving Customer Satisfaction Freemium Customer Experience Creative Problem Solving Writing Team Spirit Functionality Customer Follow-up Responsiveness
About Leah Young’s Current Company
Slack

Slack is on a mission to make people's working lives simpler, more pleasant and more productive. It is the productivity platform for customer companies that improves performance by empowering everyone with no-code automation, making search and knowledge sharing seamless, and keeping teams connected and engaged as they move work forward together. As part of Salesforce, Slack is deeply integrated into the Salesforce Customer 360, supercharging productivity across sales, service and marketing teams. To learn more and get started with Slack for free, visit slack.com or connect with us @SlackHQ. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

Discover more about Slack
Leah Young’s Colleagues
Arlene Hetherington

Arlene Hetherington

Greater Dublin

Slack from Salesforce is your AI productivity platform, bringing automation, knowledge and collaboration together, on a mission to make people’s working lives simpler, more pleasant, more productive.

Senior Account Executive at Slack
(February 2022 – Present)

Clara Cho

Clara Cho

New York City Metropolitan Area

Talent Sourcing Recruiter @ Salesforce + Slack

Technical Sourcing Recruiter at Salesforce
(May 2022 – Present)

Ahmed Eid

Ahmed Eid

New York, New York, United States

Staff Engineer

Staff Engineer at Slack
(July 2015 – Present)

Alex Akers

Alex Akers

Melbourne, Victoria, Australia

Enterprise Account Executive at Slack

Enterprise Account Executive at Slack
(September 2026 – Present)

Lucas Langworthy

Lucas Langworthy

Minneapolis, Minnesota, United States

Motion Designer

Freelance Motion Designer at Slack
(September 2026 – Present)

Darcie Underhill

Darcie Underhill

San Francisco Bay Area

Customer Success Leader at MongoDB I Previously at Slack & IBM

Senior Manager - Customer Success at MongoDB
(May 2024 – Present)

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Frequently asked questions about Leah Young

What is Leah Young email address?

Email Leah Young at [email protected]. This email is the most updated Leah Young's email found in 2026.

How to contact Leah Young?

To contact Leah Young send an email to [email protected].

What company does Leah Young work for?

Leah Young works for Slack.

What is Leah Young's role at Slack?

Leah Young is Senior Customer Experience Specialist - Purchase Experience and Evaluation

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