Leah Alami
IT Support Specialist at Vital Strategies | Kearny, New Jersey, United States
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Leah Alami serves as an IT Support Specialist at Vital Strategies, where she plays a pivotal role in ensuring seamless technology operations within the organization. With over three years of experience in high-demand environments, Leah specializes in providing comprehensive technical support, adeptly handling both 1st and 2nd tier issues. Her expertise spans a wide range of devices, including laptops, mobile phones, printers, and AV equipment, making her a crucial asset in maintaining the functionality of essential tools that enable her colleagues to perform their best work.
In her current role, Leah is responsible for delivering around-the-clock technical support, ensuring that all team members receive timely and courteous assistance. She excels in diagnosing and troubleshooting complex hardware and software issues, leveraging her skills in Jamf for device management and Remote Desktop Protocol (RDP) for remote assistance. Leah is particularly skilled at documenting common technical support issues and their resolutions, which not only aids in immediate problem-solving but also helps identify recurring challenges. By proactively implementing solutions, she enhances system functionality and minimizes downtime across the organization.
Leah’s proficiency in Internet Protocol Suite (TCP/IP) and Windows Server administration further underscores her technical acumen. Her strong time management skills enable her to efficiently juggle multiple support requests, ensuring that no issue goes unresolved. As a dedicated professional, Leah is committed to fostering a supportive and productive work environment, making her an invaluable member of the Vital Strategies team.
IT Support Specialist at Vital Strategies in August 2024 to Present
Enterprise Help Desk Associate at SYPartners in October 2023 to May 2024
Information Technology Support Specialist at Dennis & Co. Auto Group in May 2022 to October 2023
Security Operations Center Analyst Trainee at Kingsland University in July 2021 to February 2022
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John Jay College (CUNY), Bachelor of Science - BS, July 2026
Kingsland University, July 2026
Borough of Manhattan Community College, Associate's degree, July 2026
University of California, Riverside
Kingsland University, July 2026
Ivy Tech Community College, July 2026
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Microsoft Intune
Jamf
Oral Communication
Fraud Prevention
IT Hardware Support
Interpersonal Skills
IT Operations
Technical Proficiency
Ticketing Systems
Remote Troubleshooting
Mac & PC platforms
Computer Repair
Operating Systems
open-source intelligence
Crime Prevention
Service Desk
Network Troubleshooting
Problem Solving
Mac/PC
Remote Desktop Protocol (RDP)
Active Directory
Chain of Custody
Computer Networking
Computer Hardware Troubleshooting
Internet Protocol Suite (TCP/IP)
Sales
Troubleshooting
Administration
Information Technology
Sales Management
Windows Server
Help Desk Support
Hardware
Microsoft Excel
Microsoft PowerPoint
Microsoft Office
Customer Service
Microsoft Word
Time Management
Research
Computer Technology
Typing
Teamwork
Communication
Multitasking
Leadership
Visual Merchandising
Administrative Assistance
Customer Satisfaction
Source Intelligence
Fraud Investigations
Merchandising
Loss Prevention Strategies
Loss Prevention
Surveillance
Asset Protection
Closed-Circuit Television (CCTV)
Linux
Technical Support
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Discover more about Vital StrategiesWhat is Leah Alami email address?
Email Leah Alami at [email protected] and [email protected]. This email is the most updated Leah Alami's email found in 2026.
What is Leah Alami phone number?
Leah Alami phone number is 9178432776 and 7326710102.
How to contact Leah Alami?
To contact Leah Alami send an email to [email protected] or [email protected]. If you want to call Leah Alami try calling on 9178432776 and 7326710102. (updated on October 27, 2024)
What company does Leah Alami work for?
Leah Alami works for Vital Strategies
What is Leah Alami's role at Vital Strategies?
Leah Alami is IT Support Specialist
What industry does Leah Alami work in?
Leah Alami works in the Information Technology & Services industry.
Leah Alami Email Addresses
Leah Alami Phone Numbers
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