Lawrence Mcdorman
Customer Support Analyst at Verizon | Toano, Virginia, United States
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Lawrence McDorman currently serves as a Customer Support Analyst at Verizon, where he leverages his extensive nine years of experience as a Systems Administrator within a Fortune 500 environment. In this role, Lawrence is pivotal in providing technical support for complex data, telephone, and video fiber optic systems, ensuring seamless communication and connectivity for clients. His expertise in troubleshooting and resolving escalated issues from Tier 1 Technical Support showcases his ability to navigate intricate technical challenges efficiently.
One of Lawrence's key projects involves the installation and configuration of system components, where he collaborates closely with cross-functional teams to ensure that all equipment operates optimally. His hands-on experience as a field engineer has equipped him with the skills necessary for IT installations, upgrades, and break/fix scenarios across various locations nationwide. This fieldwork not only enhances his technical acumen but also allows him to educate clients on the proper use of equipment and systems, fostering a better understanding and utilization of Verizon’s offerings.
Lawrence's proficiency spans a wide range of technical skills, including computer hardware, operating systems, and network management, with a particular focus on Windows Server and Active Directory. His background in digital printing and color management further complements his technical toolkit, enabling him to address diverse client needs effectively. As a dedicated professional, Lawrence McDorman continues to contribute to Verizon's mission of delivering exceptional customer service and innovative solutions in the telecommunications industry.
Customer Support Analyst at Verizon in April 2014 to Present
Technical Support Specialist at Cybernetics in December 2011 to April 2014
IT/Applications Specialist at Eastman Kodak Company in November 2006 to April 2011
Systems Administrator at Banta in May 1997 to November 2006
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Technical Support
Computer Hardware
Operating Systems
Printers
Digital Printing
Print Management
Pre-press
Color Management
Active Directory
Windows Server
Windows
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Discover more about VerizonWhat is Lawrence Mcdorman email address?
Email Lawrence Mcdorman at [email protected] and [email protected]. This email is the most updated Lawrence Mcdorman's email found in 2026.
How to contact Lawrence Mcdorman?
To contact Lawrence Mcdorman send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Lawrence Mcdorman work for?
Lawrence Mcdorman works for Verizon
What is Lawrence Mcdorman's role at Verizon?
Lawrence Mcdorman is Customer Support Analyst
What is Lawrence Mcdorman's Phone Number?
Lawrence Mcdorman's phone (703) ***-*376
What industry does Lawrence Mcdorman work in?
Lawrence Mcdorman works in the Information Technology & Services industry.
Lawrence Mcdorman Email Addresses
Lawrence Mcdorman Phone Numbers
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