Lausson Antonacci
Operations Coordinator at Blue Dot Contact Center | São Paulo, São Paulo, Brazil
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Lausson Antonacci currently serves as the Operations Coordinator at Blue Dot Contact Center, where he plays a pivotal role in scaling Brazil’s renowned customer engagement services to a global audience. Based in São Paulo, Lausson leverages his extensive expertise in operational efficiency, project coordination, and leadership development to oversee a diverse team of supervisors, trainers, and quality control specialists. His strategic approach ensures that the contact center consistently delivers exceptional customer experiences across a wide range of verticals, including sales, technical support, and SaaS solutions.
In his role, Lausson is instrumental in implementing innovative training modules tailored to meet client-specific needs, thereby driving continuous performance improvement and operational excellence. He actively mentors supervisors and trainers, providing personalized feedback and strategic guidance to optimize team productivity and customer satisfaction. His proficiency in managing quality control processes ensures that service standards are maintained at the highest level, aligning with industry best practices in customer engagement and operational management.
Furthermore, Lausson’s expertise extends to coordinating complex projects that involve deploying agents and executives from across Brazil, ensuring seamless staffing solutions that support clients’ growth objectives. His skills in leadership development and operational efficiency, combined with his knowledge of legal and technical aspects of contact center operations, position him as a key driver of Blue Dot’s mission to expand its global footprint. Through his dedicated efforts, Lausson Antonacci continues to elevate the company’s reputation for delivering world-class customer service on an international scale.
Operations Coordinator at Blue Dot Contact Center in August 2023 to Present
Operations Supervisor at Teleperformance in May 2022 to August 2023
Operations Supervisor at Blue Dot Contact Center in September 2021 to May 2022
Agente bilíngue de atendimento at Blue Dot Contact Center in May 2021 to September 2021
Estagiário jurídico at Arnoldo de Freitas Jr Advogados in December 2019 to August 2020
Estagiário at AMARAL GURGEL Advogados in February 2017 to September 2019
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Universidade Cruzeiro do Sul, Associate's degree, August 2026
Universidade São Judas Tadeu, August 2026
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Recursos humanos (RH)
LinkedIn Recruiter
Administração
Suporte administrativo
Resolução de conflitos
Gestão empresarial
Eficiência operacional
Gestão de stakeholders
Resolução de problemas
Eficácia de vendas
Apresentações
Recrutamento via internet
Recrutamento de TI
Serviços de recrutamento de pessoal
SaaS
Vendas SaaS
Desenvolvimento de SaaS
Offshore
Terceirização offshore
Gestão de projeto offshore
Desenvolvimento de negócios
Gestão de empresas
Coordenação de projetos
Coordenação de vários projetos
Gestão
Recrutamento técnico
OS X
Desenvolvimento de liderança
Liderança de equipe multifuncional
Melhoria de processos
Lean Six Sigma
Análise de dados
Tradução de inglês
Inglês para negócios
Coordenação de equipe
Comunicação bilíngue
Gestão de TI
Liderança de equipe
Operações de TI
Questões jurídicas
Yellow Belt
Gestão operacional
Gestão de relacionamento com o cliente (CRM)
Gestão de equipes
Gestão de projetos
Pesquisas jurídicas
Microsoft Office
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Discover more about Blue Dot Contact CenterWhat is Lausson Antonacci email address?
Email Lausson Antonacci at [email protected]. This email is the most updated Lausson Antonacci's email found in 2026.
How to contact Lausson Antonacci?
To contact Lausson Antonacci send an email to [email protected]. (updated on January 04, 2025)
What company does Lausson Antonacci work for?
Lausson Antonacci works for Blue Dot Contact Center
What is Lausson Antonacci's role at Blue Dot Contact Center?
Lausson Antonacci is Operations Coordinator
What is Lausson Antonacci's Phone Number?
Lausson Antonacci's phone (**) *** *** 119
What industry does Lausson Antonacci work in?
Lausson Antonacci works in the Outsourcing/Offshoring industry.
Lausson Antonacci Email Addresses
Lausson Antonacci Phone Numbers
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