Laura Pfender
Customer Success Manager at CyberReef | Murfreesboro, Tennessee, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Laura Pfender is a dynamic Customer Success Manager at CyberReef, where she plays a pivotal role in driving customer satisfaction and loyalty for the company’s innovative cloud-based firewall solutions tailored for cellular data. With a strong foundation in SaaS, Laura has successfully devised and executed customized customer success plans that not only set clear milestones but also outline actionable steps to maximize value for clients. Her hands-on management style allows her to engage deeply with clients, ensuring that their unique needs are met and exceeded.
In her current role, Laura has been instrumental in increasing both new logo acquisition and annual recurring revenue (ARR) within the regional market. Her exceptional analytical skills enable her to identify trends and insights that inform strategic account management, while her consultative sales approach fosters a collaborative environment where clients feel valued and understood. Laura’s expertise in customer onboarding and experience ensures that clients transition smoothly to CyberReef’s solutions, leading to higher retention rates and long-term partnerships.
Recognized for her empathy and approachability, Laura excels in building strong relationships with clients, positioning herself as a trusted advocate for their success. Her proficiency with tools like Salesforce.com and Microsoft Excel enhances her ability to track customer engagement and outcomes effectively. As CyberReef continues to grow in the competitive tech landscape, Laura’s commitment to exceeding customer expectations and her strategic mindset are key drivers of the company’s success, making her an invaluable asset to both her team and the clients she serves.
Customer Success Manager at CyberReef in August 2018 to Present
Northwest Louisiana Regional Director at American Heart Association | American Stroke Association in January 2016 to January 2018
Director of Development at American Rose Society in January 2010 to January 2016
Membership Director at American Rose Society in January 2006 to January 2014
See more
See less
Bossier Parish Community College, Associate of Science Degree (A.S.)
Peterborough College, Associate of Science Degree (A.S.)
See more
See less
Strategic Accounts
Relationship Development
Problem Solving
Organization Skills
Communication
Business Strategy
Cybersecurity
Analytical Skills
Exceeding Customer Expectations
Exceptional mentor & coach
Troubleshooting and Creative Problem Solving
Driving New Revenue and Cost Control
Strategic Planning and Tactical Execution
Sales Management
Salesforce.com
Customer Onboarding
Customer Retention
Customer Experience
Customer Satisfaction
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Customer Success
Non-profits
Fundraising
Public Speaking
Strategic Planning
Social Media
Program Development
Community Outreach
Budgets
Marketing Communications
Negotiation
Team Building
New Business Development
Project Management
Project Planning
Microsoft Office
Nonprofits
Customer Service
Press Releases
Management
Marketing
Social Networking
Microsoft Excel
Microsoft Outlook
Mobile Data
Relationship Building
See more
See less
Discover more about CyberReefWhat is Laura Pfender email address?
Email Laura Pfender at [email protected], [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Laura Pfender's email found in 2026.
What is Laura Pfender phone number?
Laura Pfender phone number is +13189385402 and 3182181376.
How to contact Laura Pfender?
To contact Laura Pfender send an email to [email protected], [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call Laura Pfender try calling on +13189385402 and 3182181376. (updated on September 06, 2024)
What company does Laura Pfender work for?
Laura Pfender works for CyberReef
What is Laura Pfender's role at CyberReef?
Laura Pfender is Customer Success Manager
What industry does Laura Pfender work in?
Laura Pfender works in the Information Technology & Services industry.
Laura Pfender Email Addresses
Laura Pfender Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like Laura Pfender
Senior Business Analyst at Blue Orange Digital
Implementation Manager at Service Fusion
Senior Software Engineer at Medidata Solutions
Office Management at Washington State Department of Licensing
President & CEO at Garber Associates
Commercial Executive; President/CEO at Optio Biopharma Solutions
Customer Acquisition Manager at Tachyon Technologies
Director of Mission Innovation at Resonate Global Mission
Accounting Manager at 89 Energy
Director at MITRE
Principal at Perkins Eastman
Senior Inclusion & Diversity Program Manager at Block
Facilities Maintenance Specialist at Hino Motors Manufacturing USA, Inc.
Owner at Race Equity Solutions, LLC
Digital Project Manager at PayPal
Division Manager at Kent Companies, Inc.
Co-Founder, Chief Executive Officer at Healing Hands of Joy
Global HR Projects Manager at NEMERA
Strategy Senior Manager at Accenture
Software Engineer at Innovative Defense Technologies (IDT)
Corporate and East Coast Store Facilities Manager at Gucci
Stores Director at Society of St. Vincent de Paul
Realtor at Keller Williams Realty, Inc.
Show more
Show less