Lanesha Becton
Back Office Specialist at Philips | Nashville Metropolitan Area
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Lanesha Becton currently serves as a Back Office Administrator - CSA (Level 2) in the Oral Healthcare division at Philips, where she plays a pivotal role in enhancing customer satisfaction and driving operational efficiency. With a robust background in Customer Service and HR Shared Services, Lanesha excels in managing multiple email escalation functional accounts, ensuring that customer inquiries and concerns are addressed promptly and effectively. Her ability to build strong customer relationships is complemented by her expertise in de-escalating situations of customer dissatisfaction, allowing her to navigate complex issues while adhering to established policies and procedures.
In her current role, Lanesha is instrumental in promoting the Philips portfolio of oral healthcare products, leveraging her exceptional organizational skills to manage a high volume of tasks in a deadline-driven environment. She is adept at utilizing CRM systems to track call-related information and accurately process orders, ensuring that all customer interactions are documented and followed up on efficiently. Her commitment to customer satisfaction is evident in her proactive approach to problem-solving, making her the go-to individual for her colleagues when challenges arise.
Lanesha's competencies extend beyond customer service; she is also a high performer in team collaboration, communication, and social media marketing, which enhances her ability to engage with customers across various platforms. Her proficiency in Microsoft Office and system administration further supports her role, enabling her to streamline processes and contribute to the overall success of the Oral Healthcare team at Philips. With a passion for audio engineering and audio-visual production, Lanesha brings a unique perspective to her work, blending technical skills with a customer-centric approach that drives results and fosters loyalty.
Back Office Specialist at Philips in July 2022 to Present
Payroll Bookkeeper at DCI Donor Services, Inc. in January 2021 to June 2022
IT Associate Business Analyst - Talent Acquisition Systems at Aramark in April 2017 to September 2020
Talent Acquisition Coordinator at Aramark in May 2015 to March 2017
Human Resources Associate at Aramark in November 2014 to April 2015
Human Resources Associate at Bridgestone in February 2012 to June 2014
CONTINUITY MARKETING COORDINATOR at Verizon Wireless in October 1998 to June 2011
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Logos Christian College, Bachelor, October 2026
International Academy of Design and Technology, Associates, October 2026
Tennessee State University, October 1995 to October 1998
Schoolcraft College, October 1994 to October 1995
St. Agatha High School - Redford, MI, High School Diploma, October 1990 to October 1994
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Multitasking
Sales support
Team Player
Communication
Customer Satisfaction
Call Centers
Time Management
Customer Service
Training
Human Resources
Recruiting
Sales
Social Media Marketing
Leadership
Event Planning
Management
Public Speaking
Social Networking
Team Building
Social Media
Microsoft Office
High Performer
Personal Development
Audio Recording
Live Sound
Audio Engineering
Digital Audio
Soundbooth
Audio-Visual Production
System Administration
HR Support
Tenacious Work Ethic
Onboarding
Employee Training
Teamwork
iCIMS
Applicant Tracking Systems
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Discover more about PhilipsWhat is Lanesha Becton email address?
Email Lanesha Becton at [email protected], [email protected] and [email protected]. This email is the most updated Lanesha Becton's email found in 2026.
What is Lanesha Becton phone number?
Lanesha Becton phone number is 7732301055.
How to contact Lanesha Becton?
To contact Lanesha Becton send an email to [email protected], [email protected] or [email protected]. If you want to call Lanesha Becton try calling on 7732301055. (updated on September 05, 2024)
What company does Lanesha Becton work for?
Lanesha Becton works for Philips
What is Lanesha Becton's role at Philips?
Lanesha Becton is Back Office Specialist
What industry does Lanesha Becton work in?
Lanesha Becton works in the Human Resources industry.
Lanesha Becton Email Addresses
Lanesha Becton Phone Numbers
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