Lanee Davis
Customer Success Specialist at Roehm | New York, New York, United States
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Lanee Davis is a dedicated Customer Success Specialist at Roehm, where she plays a pivotal role in fostering strong relationships with clients in the Monomers and Resins sector. With a portfolio of 50 diverse accounts, Lanee leverages her expertise in customer service and relationship management to ensure that each client receives tailored support that addresses their unique needs. Her proactive approach in resolving inquiries and conflicts has consistently resulted in top-tier customer satisfaction scores, underscoring her commitment to excellence.
In her current role, Lanee is instrumental in generating and delivering comprehensive monthly reports for key accounts, providing valuable insights that highlight opportunities for improvement and growth. By analyzing customer data and feedback, she identifies trends that can enhance profitability and drive strategic initiatives. Her proficiency in SAP S/4HANA allows her to maintain accurate pricing and invoicing records, ensuring seamless financial transactions that contribute to operational efficiency.
Lanee's collaborative spirit shines through as she works closely with internal departments such as Sales, Logistics, and Finance. This cross-functional teamwork not only streamlines processes but also cultivates a holistic approach to customer success. Her skills in pricing strategy, sales operations, and interpersonal communication enable her to navigate complex challenges and deliver exceptional service. Lanee's passion for building lasting relationships and her unwavering dedication to client satisfaction make her an invaluable asset to Roehm and a trusted partner to her clients.
Customer Success Specialist at Roehm in November 2021 to Present
Account Manager at Micrologic Associates in January 2021 to November 2021
Sales Account Manager at Benjamin Moore & Co. in December 2019 to January 2021
Sales Support Specialist- Mid Atlantic/Southeast Market at Benjamin Moore & Co. in May 2013 to December 2019
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Penn State University, Bachelor of Science - BS, July 2026
Penn State University, Associate of Arts and Sciences - AAS, July 2026
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Presentations
Product Development
Soft Skills
Customer Service Training
Teamwork
Active Listening
Resolving Issues
Oral Communication
Business
E-Commerce
Attention to Detail
Strategy
Inbound Lead Generation
Chemical Manufacturing
Inventory Planning
RMA
Purchase Orders
Customer Service Operations
Customer Engagement
Cross-team Collaboration
SAP ERP
Sales Promotion
Customer Satisfaction
Sales Management
Microsoft Dynamics CRM
Project Management
Jira
Technical Support
Pricing Analyst
Project Management
Customer Success
SAP S/4HANA
SAP
Account Management
Sales & Marketing
Sales
Customer Experience
Customer Retention
Inventory Management
Outside Sales
Administrative Assistance
Sales Operations
Lead Generation
Inside Sales
Marketing
Database Administration
Customer Relationship Management (CRM)
Administration
Pricing Strategy
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Employee Training
Customer Service
Leadership
Team Building
Customer Support
Problem Solving
Communication
Management
Training
Interpersonal Skills
Business Relationship Management
Time Management
Interpersonal Communication
English
Customer-focused Sales
Business Objects Data Integrator
SAP System
Exposure to SAP
AS400 Administration
Consumer Goods
Online Lead Generation
Dodge
Account Mangement
Customer-focused Service
Online Support
Email
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Discover more about RoehmWhat is Lanee Davis email address?
Email Lanee Davis at [email protected], [email protected] and [email protected]. This email is the most updated Lanee Davis's email found in 2026.
What is Lanee Davis phone number?
Lanee Davis phone number is 5704606240.
How to contact Lanee Davis?
To contact Lanee Davis send an email to [email protected], [email protected] or [email protected]. If you want to call Lanee Davis try calling on 5704606240. (updated on August 25, 2024)
What company does Lanee Davis work for?
Lanee Davis works for Roehm
What is Lanee Davis's role at Roehm?
Lanee Davis is Customer Success Specialist
What industry does Lanee Davis work in?
Lanee Davis works in the Chemicals industry.
Lanee Davis Email Addresses
Lanee Davis Phone Numbers
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