Lance Croley
Tier-3 Backbone Engineer at Avaya | Westminster, Colorado, United States
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Lance Croley is a seasoned Tier-3 Backbone Engineer at Avaya, where he leverages his extensive expertise in telecommunications to deliver exceptional remote and onsite technical support for a wide array of voice communication products. With a robust background in the installation, maintenance, and troubleshooting of Avaya’s flagship systems, including the Communication Manager on s8xxx Linux servers and the legacy Definity G3 systems, Lance plays a pivotal role in ensuring seamless communication solutions for clients. His proficiency extends to integrating Avaya products with OEM SpectraLink and IP DECT H.323 wireless systems, enhancing the versatility and reliability of telephony solutions in diverse environments.
In his current role, Lance is responsible for providing Tier-3 support, which involves complex problem resolution and advanced troubleshooting for Avaya's voice products, including the SpectraLink AVPP and models 3641 and 3645. His comprehensive understanding of SIP, Ethernet, and Unified Communications enables him to address intricate issues that arise during installation and maintenance processes, ensuring minimal downtime for clients. Lance's commitment to customer service is evident in his proactive approach to remote repair and support, where he consistently exceeds client expectations by delivering timely and effective solutions.
Lance’s expertise in telecommunications, combined with his hands-on experience with both legacy and cutting-edge technologies, positions him as a valuable asset to Avaya and its clients. His ability to navigate the complexities of telephony systems and provide strategic insights into wireless integration makes him a key contributor to the ongoing success and innovation within the telecommunications industry.
Tier-3 Backbone Engineer at Avaya in May 2006 to Present
Senior Level Technician at Avaya in September 2005 to May 2006
Senior Level Technician at Lucent/Avaya in April 2000 to September 2005
Customer Systems Engineer at Lucent/Avaya in August 1998 to April 2000
Electrician at IBEW in March 1995 to August 1998
Railcar Repairman at Berwind Railcar Repair in February 1994 to March 1995
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IP
Telecommunications
Avaya
Troubleshooting
H.323
Technical Support
Wireless
Software Installation
Integration
Audix
Definity
VoIP
Telephony
SIP
Ethernet
Unified Communications
TCP/IP
Switches
Cisco Technologies
Managed Services
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Discover more about AvayaWhat is Lance Croley email address?
Email Lance Croley at [email protected]. This email is the most updated Lance Croley's email found in 2026.
How to contact Lance Croley?
To contact Lance Croley send an email to [email protected]. (updated on January 01, 2025)
What company does Lance Croley work for?
Lance Croley works for Avaya
What is Lance Croley's role at Avaya?
Lance Croley is Tier-3 Backbone Engineer
What is Lance Croley's Phone Number?
Lance Croley's phone (303) ***-*875
What industry does Lance Croley work in?
Lance Croley works in the Telecommunications industry.
Lance Croley Email Addresses
Lance Croley Phone Numbers
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