Lance Carkeek

Q: What is Lance Carkeek email address?

Email Lance Carkeek at terrycarkeekte@gmail.com and lance.carkeek@umb.com. This email is the most updated Lance Carkeek's email found in 2026.

Q: How to contact Lance Carkeek?

To contact Lance Carkeek send an email to terrycarkeekte@gmail.com or lance.carkeek@umb.com. If you want to call Lance Carkeek try calling on 8166682575. (updated on September 02, 2024)

AVP - Retail Customer Experience Program Manager at UMB Bank | Kearney, Missouri, United States

About Lance Carkeek

Lance Carkeek serves as the Assistant Vice President and Retail Customer Experience Program Manager at UMB Bank, where he plays a pivotal role in shaping and enhancing the customer journey within the retail division. With a robust background in the financial services industry, Lance leverages his expertise in banking, sales operations, and financial analysis to drive strategic initiatives that prioritize customer satisfaction and loyalty. His role encompasses the comprehensive management of the Customer Experience Program, where he employs strategic thinking and continuous improvement methodologies to identify and implement best practices that elevate the overall client experience.

Currently, Lance is spearheading several key projects aimed at integrating customer insights into the bank's operational framework. By utilizing advanced analytical skills and tools such as Microsoft Power BI, he is able to derive actionable insights from customer data, which informs business strategy and enhances service delivery. His technical proficiency as an administrator for Salesforce.com and SharePoint further enables him to streamline processes and foster collaboration across departments, ensuring that customer feedback is not only heard but acted upon effectively.

Lance’s strong communication and presentation skills allow him to articulate complex ideas clearly to stakeholders at all levels, fostering a culture of customer-centricity within the organization. As a business development professional with a Bachelor of Business Administration focused on Finance, he is committed to driving growth through exceptional customer experiences, ultimately positioning UMB Bank as a leader in the financial services sector. His dedication to excellence and innovation continues to make a significant impact on the bank’s retail operations and customer engagement strategies.

Lance Carkeek Work

AVP - Retail Customer Experience Program Manager at UMB Bank in April 2023 to Present

AVP - Business Analyst / Platform Mgr at UMB Bank in May 2021 to April 2023

AVP / Retail Channel Program Manager at UMB Bank in September 2019 to April 2021

Lance Carkeek Education

Pittsburg State University, Bachelor of Business Administration (B.B.A.), July 1995 to July 2026

Lance Carkeek Skills

Group Facilitation

Facilitation

Financial Data

About Lance Carkeek's Current Company

UMB Bank

Discover more about UMB Bank

Frequently Asked Questions about Lance Carkeek

What is Lance Carkeek email address?

Email Lance Carkeek at [email protected] and [email protected]. This email is the most updated Lance Carkeek's email found in 2026.

What is Lance Carkeek phone number?

Lance Carkeek phone number is 8166682575.

How to contact Lance Carkeek?

To contact Lance Carkeek send an email to [email protected] or [email protected]. If you want to call Lance Carkeek try calling on 8166682575. (updated on September 02, 2024)

What company does Lance Carkeek work for?

Lance Carkeek works for UMB Bank

What is Lance Carkeek's role at UMB Bank?

Lance Carkeek is AVP - Retail Customer Experience Program Manager

What industry does Lance Carkeek work in?

Lance Carkeek works in the Financial Services industry.