Krishna Samrit
Deputy Manager at airtel | Indore, Madhya Pradesh, India
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Krishna Samrit is a seasoned professional with over nine years of extensive experience in After Sales Service Operations and Management, currently serving as the Deputy Manager at Airtel. In this pivotal role, Krishna oversees a diverse team of 60 personnel dedicated to delivering exceptional after-sales service for Broadband, DTH, and Air Fiber installations. His leadership is instrumental in coordinating efforts across various teams, including Direct-to-Consumer (D2C), Business-to-Business (B2B), Planning, Deployment, and Geographic Information Systems (GIS), ensuring seamless service delivery and operational efficiency.
Krishna's expertise lies in customer retention and satisfaction, where he leverages his excellent interpersonal skills to foster strong relationships with customers, management, and vendors alike. His ability to communicate effectively across different stakeholders not only enhances customer experiences but also drives team motivation and collaboration. By implementing strategic service management practices, he has significantly improved service desk operations and customer service management, resulting in increased customer loyalty and retention rates.
Key projects under Krishna's leadership have included optimizing installation processes and enhancing service response times, which have led to a measurable increase in customer satisfaction scores. His commitment to continuous learning and adaptation to industry trends ensures that Airtel remains at the forefront of after-sales service excellence. With a strong foundation in team management and a passion for delivering top-notch customer service, Krishna Samrit is a vital asset to Airtel’s operational success and a driving force behind its commitment to superior customer experiences.
Deputy Manager at airtel in December 2023 to Present
Full-time parenting at Career Break in May 2022 to November 2023
Area Service Manager at Samsung India in April 2019 to April 2022
Senior Branch Service Incharge at Symphony Limited in June 2018 to March 2019
Area Service Manager at Kent RO Systems Ltd. in December 2017 to May 2018
Branch Service Incharge at Symphony Limited in August 2015 to November 2017
Area Service Incharge at Videocon Consumer Durables in August 2014 to August 2015
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Rajiv Gandhi Prodyogiki Vishwavidyalaya, Diploma in Electronics and Communications, August 2026
AISECT UNIVERSITY, B.com, August 2026
Board of Secondary Education, Madhya Pradesh, August 2026
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Team Management
Revenue Generation
Communication
Customer Retention
Customer-focused Service
Learning
Computer Literacy
Customer Satisfaction
Service Management
Service center handeling
Service Delivery
Telecommunications
Managed Services
Sla
Troubleshooting
Technical Support
After sales service
Customer Service
Customer Service Management
Service Desk
Service
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Discover more about airtelWhat is Krishna Samrit email address?
Email Krishna Samrit at [email protected]. This email is the most updated Krishna Samrit's email found in 2026.
How to contact Krishna Samrit?
To contact Krishna Samrit send an email to [email protected]. (updated on November 03, 2024)
What company does Krishna Samrit work for?
Krishna Samrit works for airtel
What is Krishna Samrit's role at airtel?
Krishna Samrit is Deputy Manager
What is Krishna Samrit's Phone Number?
Krishna Samrit's phone +44 ** **** *388
What industry does Krishna Samrit work in?
Krishna Samrit works in the Telecommunications industry.
Krishna Samrit Email Addresses
Krishna Samrit Phone Numbers
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