Klevisa Goci
Field Service Technician at Telos Corporation | Washington DC-Baltimore Area
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Klevisa Goci currently serves as a Help Desk Specialist at Telos Corporation, where she leverages her proactive learning attitude and digital savviness to enhance customer engagement and satisfaction. In her role, Klevisa is instrumental in managing a high volume of inbound and outbound communications, including calls, emails, and voicemails, ensuring that each customer receives timely and effective support. Her expertise in troubleshooting and problem-solving allows her to provide comprehensive technical assistance, guiding clients through the intricacies of Telos's web-based solutions with clarity and confidence.
Klevisa is adept at opening trouble tickets and meticulously documenting, tracking, and monitoring customer inquiries. Her commitment to following up on issues ensures that problems are resolved efficiently, fostering a sense of trust and reliability among clients. With a background in retail, she brings valuable financial knowledge and cash handling experience to her role, which enhances her ability to understand and address customer needs effectively.
Her skills in multitasking and group work are vital in a fast-paced environment, allowing her to juggle multiple priorities while maintaining a high level of service. Klevisa’s experience as a teacher assistant and in child care has further honed her communication skills, enabling her to engage with diverse customer demographics. As a flexible team player, she continuously seeks opportunities to expand her expertise and contribute to Telos Corporation’s mission of delivering exceptional service and innovative solutions.
Field Service Technician at Telos Corporation in October 2024 to Present
Help Desk Associate II at Telos Corporation in September 2023 to October 2024
Medical Office Receptionist at NOVA PHYSICIAN WELLNESS CENTER PLLC in March 2021 to September 2023
Lead Teacher at La Petite Academy in May 2018 to February 2021
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Northern Virginia Community College, September 2026
Halit Berzeshta, High School, September 2026
Medical University of Tirana, Bachelor's degree, September 2026
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Organization Skills
Customer Relationship Management (CRM)
Sales
Cash Handling
Marketing
Marketing Strategy
Troubleshooting
Computer skills
Fast learner
Time Management
Leadership
Teamwork
Group Work
Multitasking
Teacher Assistant
Child Care
Childcare Provider
Child Development
Teacher Mentoring
Teacher Aide
Microsoft Office
Nursing
Medical Assisting
Physiotherapy
Problem Solving
Customer Service
Communication
Management
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Discover more about Telos CorporationWhat is Klevisa Goci email address?
Email Klevisa Goci at [email protected]. This email is the most updated Klevisa Goci's email found in 2026.
How to contact Klevisa Goci?
To contact Klevisa Goci send an email to [email protected]. (updated on September 03, 2024)
What company does Klevisa Goci work for?
Klevisa Goci works for Telos Corporation
What is Klevisa Goci's role at Telos Corporation?
Klevisa Goci is Field Service Technician
What is Klevisa Goci's Phone Number?
Klevisa Goci's phone (206) ***-*373
What industry does Klevisa Goci work in?
Klevisa Goci works in the Computer Software industry.
Klevisa Goci Email Addresses
Klevisa Goci Phone Numbers
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