Klaus Pohn

Q: What is Klaus Pohn email address?

Email Klaus Pohn at klaus.pohn@rodenstock.com. This email is the most updated Klaus Pohn's email found in 2026.

Q: How to contact Klaus Pohn?

To contact Klaus Pohn send an email to klaus.pohn@rodenstock.com. (updated on June 25, 2025)

Senior Manager IT CRM at Rodenstock | Zachenberg, Bavaria, Germany

About Klaus Pohn

Klaus Pohn, as the Senior Manager IT CRM at Rodenstock, brings a wealth of expertise in delivering innovative customer experience solutions that drive business growth and operational excellence. His current role focuses on leading the strategic development and implementation of advanced CRM systems, including SAP CRM on-premises, SAP Sales Cloud, SAP Service Cloud, and SAP Marketing Cloud, to enhance Rodenstock’s customer engagement and service delivery. Klaus’s deep understanding of SAP S/4HANA, CPI, and other integration platforms enables seamless data flow and process automation across the organization, ensuring a unified and efficient customer journey.

In his leadership capacity, Klaus oversees a team of specialists dedicated to optimizing CRM processes, leveraging Salesforce Marketing Cloud for targeted marketing campaigns, and integrating these tools with existing SAP solutions. His process-oriented and practical approach emphasizes user-centric design, ensuring that the technology serves the people—whether sales, service, or marketing teams—while maintaining high standards of data integrity and system performance. Klaus’s background in Informatik and his technical understanding allow him to bridge the gap between complex IT systems and business needs, fostering a collaborative environment that promotes continuous improvement.

Key projects under his guidance include the digital transformation of Rodenstock’s customer communication channels, the rollout of integrated CRM workflows, and the enhancement of customer insights through advanced analytics. His expertise in consulting, communication, and service desk management ensures that project implementations are smooth, scalable, and aligned with strategic goals. Klaus Pohn’s passion for customer experience and his technical acumen make him a vital driver of Rodenstock’s digital innovation initiatives, positioning the company as a leader in personalized, data-driven customer engagement in the ophthalmic industry.

Klaus Pohn Work