Kiya P
Account Manager at Discover Financial Services | Greater Chicago Area
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Kiya P. serves as an Account Manager at Discover Financial Services, where she leverages her extensive expertise in customer service and communication to enhance client relationships and drive organizational growth. In her current role, Kiya is responsible for addressing routine customer inquiries and resolving complex issues across various channels, including telephone, digital, and chat. Her ability to communicate precisely and concisely allows her to effectively navigate customer challenges, ensuring a seamless experience that fosters loyalty and satisfaction.
Kiya is not only adept at problem-solving but also excels in spearheading collaborative efforts among diverse teams. Her leadership skills enable her to bring together experts from different domains, facilitating teamwork that accelerates progress and delivers tangible results. One of her key projects involved implementing a new customer feedback system that enhanced transparency and accountability within the organization, ultimately leading to improved service delivery and customer engagement.
With a strong foundation in tools such as Raiser's Edge and Yardi Voyager, Kiya also possesses a keen understanding of the nonprofit sector, fundraising strategies, and annual giving campaigns. Her proficiency in Microsoft Office and Drake Tax Software further complements her skill set, allowing her to analyze data and generate insights that inform strategic decisions. Kiya's commitment to continuous learning and her passion for driving change make her a valuable asset to Discover Financial Services, as she envisions opportunities that not only benefit the organization but also contribute to the broader community.
Account Manager at Discover Financial Services in July 2023 to Present
Assistant Tax Preparer & Accounting Clerk at CHI Services in August 2020 to June 2023
Assistant Property Manager at Prairie Management & Development, Inc. in April 2013 to July 2020
Senior Contributions Assistant at Zonta International in December 2008 to December 2011
Office Assistant at Kilkenny Capital Management, LLC in May 2006 to September 2008
Volunteer at Chicago Public Media in October 2005 to February 2006
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Harold Washington College, Associate of Arts (A.A.), September 2026
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Data Entry
Microsoft Excel
Microsoft Word
Raiser's Edge
Nonprofits
Fundraising
iMIS
Microsoft Office Sharepoint Server
Annual Giving
Marketing
Outlook
Social Networking
Spreadsheets/Reports/queries, Troubleshooting, Business Correspondence
Front-Desk Reception, Executive Support
Computer Skills: MS Word MS Excel MS Outlook Raiser’s edge(RE) iMIS MS Sharepoin
MIcrosoft Office '07, 2010
HUD
Yardi Voyager
Public Speaking
Multi Family Properties
Microsoft Office
Research
Event Planning
Leadership
Customer Service
Team Building
Social Media
Microsoft Outlook
Drake Tax Software
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Discover more about Discover Financial ServicesWhat is Kiya P email address?
Email Kiya P at [email protected]. This email is the most updated Kiya P's email found in 2026.
What is Kiya P phone number?
Kiya P phone number is 7735405101.
How to contact Kiya P?
To contact Kiya P send an email to [email protected]. If you want to call Kiya P try calling on 7735405101. (updated on September 05, 2024)
What company does Kiya P work for?
Kiya P works for Discover Financial Services
What is Kiya P's role at Discover Financial Services?
Kiya P is Account Manager
What industry does Kiya P work in?
Kiya P works in the Financial Services industry.
Kiya P Email Addresses
Kiya P Phone Numbers
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