Kirolos Farag
Senior IT Service Support Consultant & Project Team Lead at Deloitte | Sydney, New South Wales, Australia
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Kirolos Farag currently serves as a Senior IT Service Support Consultant and Project Team Lead at Deloitte, where he plays a pivotal role in delivering innovative IT solutions that enhance operational efficiency and strategic growth for clients worldwide. His expertise spans a broad spectrum of IT service management, with a particular focus on leveraging platforms such as ServiceNow, Microsoft Entra ID, Azure Active Directory, and Intune to streamline workflows and improve user experiences. In his current role, Kirolos oversees complex support operations, ensuring high-quality incident resolution, proactive problem management, and continuous service improvement across diverse enterprise environments.
One of his key projects involves leading the deployment and integration of cloud-based identity and access management solutions, which significantly bolster security posture and simplify user onboarding processes. Kirolos’s holistic approach to troubleshooting and support management ensures that technical issues are resolved efficiently while aligning with clients’ strategic objectives. His hands-on experience with content management systems (CMS), AV systems, and hardware troubleshooting further enhances his ability to deliver comprehensive support that meets the unique needs of each organization.
Beyond day-to-day operations, Kirolos champions the adoption of innovative tools such as Microsoft 365, AzureAD, and Intune, fostering digital transformation initiatives that empower users and optimize IT infrastructure. His analytical skills and creative problem-solving mindset enable him to connect technical dots others might overlook, resulting in tailored solutions that genuinely impact business performance. With a passion for continuous improvement and strategic project leadership, Kirolos Farag remains committed to driving excellence in IT service delivery within Deloitte’s global network.
Senior IT Service Support Consultant & Project Team Lead at Deloitte in January 2022 to Present
Senior IT Service Support Consultant at Deloitte in July 2021 to December 2022
Information Technology Support Specialist at Deloitte in September 2017 to July 2021
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University of Technology Sydney
St Bishoy College
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Technical Support Leadership
Technical Troubleshooting
IT Project Leadership
Coaching
Mentoring
Subject Matter Expert
IT Support
Stakeholder Engagement
Customer-Centric Solutions
Process Improvement Projects
IT Infrastructure
Support Management
Project Coordination
Office Relocations
Automated Workflows
Cross-team Collaboration
Technical Support
Stakeholder Management
Problem Solving
Project Management
Help Desk Support
Google Workspace
Google Drive
Point of Sale (POS) Systems
Square
Squarespace
Domain Name System (DNS)
Unifi
Ubiquiti
Problem Solving
Creative Problem Solving
Analytical Skills
Root Cause Problem Solving
Collaborative Problem Solving
Analytic Problem Solving
Consultancy Services
Software Consulting
Computer Consultation
IT Consulting
Computer Hardware
Computer Hardware Troubleshooting
Troubleshooting
Networking
Hardware Support
Audio Visual (AV) Systems
ServiceNow
Office 365
Microsoft Entra ID
Microsoft Azure
Microsoft Intune
Active Directory
Powershell
ISO Standards
ISO 27001
Content Management
Content Management Systems (CMS)
Enterprise Content Management
Jamf
Embedded SIM (eSIM)
Esim
Network Security
Information Security
Cloud
Servers
Proxmox
Cloudflare
Two-factor Authentication
Multi-factor Authentication
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Discover more about DeloitteWhat is Kirolos Farag email address?
Email Kirolos Farag at [email protected] and [email protected]. This email is the most updated Kirolos Farag's email found in 2026.
How to contact Kirolos Farag?
To contact Kirolos Farag send an email to [email protected] or [email protected]. (updated on March 18, 2025)
What company does Kirolos Farag work for?
Kirolos Farag works for Deloitte
What is Kirolos Farag's role at Deloitte?
Kirolos Farag is Senior IT Service Support Consultant & Project Team Lead
What is Kirolos Farag's Phone Number?
Kirolos Farag's phone (**) *** *** 358
What industry does Kirolos Farag work in?
Kirolos Farag works in the Management Consulting industry.
Kirolos Farag Email Addresses
Kirolos Farag Phone Numbers
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