Kiante Riley

Q: What is Kiante Riley email address?

Email Kiante Riley at kiante.riley@nttdata.com. This email is the most updated Kiante Riley's email found in 2026.

Q: How to contact Kiante Riley?

To contact Kiante Riley send an email to kiante.riley@nttdata.com. (updated on August 27, 2024)

Quality Assurance Analyst at NTT DATA Services | Baton Rouge Metropolitan Area

About Kiante Riley

Kiante Riley is currently making significant strides as a Quality Assurance Analyst at NTT DATA Services, where he leverages his diverse background in Human Resource Management, sales, and customer service to enhance operational efficiency and client satisfaction. With a strong foundation in analytical thinking and a passion for technology, Kiante has become an integral part of the team, contributing to the development of a comprehensive knowledge base and FAQs that empower both employees and clients. His self-taught web development skills further complement his analytical prowess, allowing him to approach quality assurance with a unique perspective that blends technical insight with a customer-centric approach.

In his role, Kiante has played a pivotal part in collecting and analyzing essential statistics, identifying root causes of inconsistencies, and participating in deep dives that lead to actionable insights. His commitment to excellence is evident in his coaching of over 30 employees, guiding them to achieve Customer Satisfaction (CSAT) scores exceeding 90%. This not only reflects his ability to foster a culture of high performance but also underscores his expertise in strategic communications and customer service.

Kiante's proficiency in Microsoft Office, particularly Excel and PowerPoint, enables him to present complex data in a clear and impactful manner, facilitating informed decision-making within the team. As he continues to grow in his role, Kiante remains eager to learn from experienced colleagues, further honing his skills and contributing to the innovative solutions that NTT DATA Services is known for. His journey exemplifies a blend of technical acumen and a dedication to enhancing customer experiences, positioning him as a valuable asset in the ever-evolving landscape of quality assurance.

Kiante Riley Work