Kevin Michell
Regional Director of Customer Support, North America at Cimcorp Group | Canton, Michigan, United States
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As the Regional Director of Customer Support for North America at Cimcorp Group, Kevin Michell leverages over 25 years of extensive experience in automation, distribution operations, warehousing, and logistics to drive transformative change within the organization. His role is pivotal in ensuring that Cimcorp’s clients receive unparalleled support as they navigate the complexities of intralogistics automation. By integrating advanced robotic technologies with cutting-edge material handling systems, Kevin is at the forefront of delivering innovative solutions that streamline operations and enhance efficiency for businesses across various sectors.
Kevin's expertise in customer interaction and long-term relationship building is instrumental in developing strong teams that tackle complex challenges head-on. He is passionate about coaching and employee learning and development, fostering a culture of continuous improvement that empowers his team to excel. His strategic approach to sales operations and inventory management not only enhances customer satisfaction but also drives lucrative results for the organization.
Currently, Kevin is spearheading key projects aimed at optimizing customer support processes and enhancing the overall client experience. His commitment to ISO standards ensures that Cimcorp maintains the highest quality in service delivery, reinforcing the company’s reputation as a trusted partner in logistics automation. As a member of Murata Machinery Ltd., Kevin is also well-positioned to leverage a global network of resources, further enhancing Cimcorp's capabilities in providing tailored solutions that meet the unique needs of North American clients. Through his leadership, Kevin Michell continues to shape the future of intralogistics, making significant strides in operational excellence and customer satisfaction.
Regional Director of Customer Support, North America at Cimcorp Group in October 2024 to Present
General Manager of Operations at Harada Industry of America, Inc. in June 2021 to October 2024
Operations Manager at BEHCO in July 2011 to May 2021
Customer Service Manager at MRM Incorporated in December 1998 to July 2011
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University of Michigan-Dearborn, Bachelor of Business Administration (B.B.A.), July 2026
Harrison High School, July 1992 to July 1996
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Constructive Feedback
External Relationships
Environmental Policy
Common Sense
Workflow Optimization
Team Performance
Customer Interaction
Thinking Skills
Key Accounts
Voice of the Customer
Key Metrics
Corporate Structure
Market Analysis
Sales Strategy
Oral Communication
Communication Training
Coaching
Warehouse Management Systems
Warehouse Management
Operational Planning
Financial Data
Creative Problem Solving
OEM Management
Negotiation
Long-term Customer Relationships
Written Communication
Quotations
Product Presentation
GoldMine CRM
Analytical Skills
Presentations
Product Knowledge
Communication
Automotive Sales
Purchase Orders
Materials Procurement
Leadership
Administrative Management
Teamwork
Purchasing Processes
Business Management
Strategic Sourcing
Business Strategy
Customer Retention
Business Development
Customer Service Management
Supply Management
Operations Processes
Problem Solving
Budgeting
Logistics Management
Purchasing Management
Employee Learning & Development
Purchasing
Sales Management
ISO
Sales
Manufacturing
Process Improvement
Operations Management
Inventory Management
Continuous Improvement
Lean Manufacturing
Pricing
Engineering
Automotive
Cross-functional Team Leadership
Product Development
Customer Service
Vehicles
Automation
ERP Implementations
Business Administration
Team Leadership
Sales Operations
Account Management
Team Building
KPI Dashboards
Enterprise Resource Planning (ERP)
Inside Sales
Project Management
Management
Robotics
Strategic Planning
Strategic Partnerships
Production Part Approval Process (PPAP)
Customer Relationship Management (CRM)
Customer Satisfaction
Business Process Improvement
Continuous Process Improvement
ERP Software
ERP Implementation Project Management
Reporting
Reporting & Analysis
SQL Server Reporting Services (SSRS)
Metrics Reporting
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Discover more about Cimcorp GroupWhat is Kevin Michell email address?
Email Kevin Michell at [email protected] and [email protected]. This email is the most updated Kevin Michell's email found in 2026.
What is Kevin Michell phone number?
Kevin Michell phone number is 6162727910, 6162727911, 5867550200, 5867555464 and 5865762096.
How to contact Kevin Michell?
To contact Kevin Michell send an email to [email protected] or [email protected]. If you want to call Kevin Michell try calling on 6162727910, 6162727911, 5867550200, 5867555464 and 5865762096. (updated on August 26, 2024)
What company does Kevin Michell work for?
Kevin Michell works for Cimcorp Group
What is Kevin Michell's role at Cimcorp Group?
Kevin Michell is Regional Director of Customer Support, North America
What industry does Kevin Michell work in?
Kevin Michell works in the Automotive industry.
Kevin Michell Email Addresses
Kevin Michell Phone Numbers
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