Kerryann Diah
Business Solution Consultant at Contract Employer - Freelance | Miami-Fort Lauderdale Area
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Kerry-ann Diah is a seasoned IT professional with over a decade of experience in delivering tailored business solutions that meet the unique needs of stakeholders. Currently serving as a Business Solution Consultant at Contract Employer - Freelance, Kerry-ann specializes in CRM applications, particularly with a strong focus on the Salesforce platform, where she has honed her expertise for the past nine years. Her role involves offering consulting services and software configurations as an outsourced partner, allowing her to leverage her extensive knowledge in agile environments to drive efficiency and innovation.
In her current position, Kerry-ann is actively engaged in several key projects that emphasize business process analysis and solution design. She excels in creating compelling proposals and delivering impactful presentations to prospective clients and end users, ensuring that her recommendations resonate with their specific challenges. By combining her analytical problem-solving skills with technical software configuration abilities, Kerry-ann effectively identifies solution enhancements that address deficiencies in existing systems. Her proficiency in requirements analysis, SQL, and software documentation further enables her to navigate complex databases and contribute to the Software Development Life Cycle (SDLC) seamlessly.
Kerry-ann's strategic vision and innovative thinking are pivotal in fostering continued improvement within organizations. Her commitment to enhancing customer relationship management (CRM) processes not only optimizes operational workflows but also elevates the overall client experience. As she continues to explore new avenues for growth and development, Kerry-ann remains dedicated to empowering businesses through technology, ensuring they are well-equipped to thrive in an ever-evolving digital landscape.
Business Solution Consultant at Contract Employer - Freelance in November 2012 to Present
Senior Product Manager at Toast in January 2023 to Present
Principal Business Systems Analyst at UKG in December 2022 to February 2023
Lead Business Systems Analyst at UKG in August 2021 to December 2022
Senior Information Technology Business Analyst at UKG in August 2020 to August 2021
Senior Information Technology Business Analyst at Ultimate Software in February 2019 to August 2020
Information Technology Business Analyst at Ultimate Software in July 2017 to February 2019
Technical Business Systems Analyst at Alorica in September 2013 to July 2017
Workflow Business Analyst at Xsomo International in June 2008 to November 2012
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The University of the West Indies, Mona, MSc. Management Information Systems, October 2026
University of Technology, BSc Computing and Information Technology, October 2026
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Business Analysis
Requirements Analysis
Business Process
Microsoft SQL Server
Solution Architecture
SQL
SharePoint
Customer Service
Solution Selling
Business Intelligence
Visio
Analysis
Software Development
Troubleshooting
Software Documentation
Databases
Microsoft Office
CRM
Salesforce.com Administration
CTI
SDLC
Agile & Waterfall Methodologies
Call Centers
Customer Relationship Management (CRM)
Software Development Life Cycle (SDLC)
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What is Kerry-ann Diah email address?
Email Kerry-ann Diah at [email protected]. This email is the most updated Kerry-ann Diah's email found in 2026.
How to contact Kerry-ann Diah?
To contact Kerry-ann Diah send an email to [email protected]. (updated on August 24, 2024)
What company does Kerryann Diah work for?
Kerryann Diah works for Contract Employer - Freelance
What is Kerryann Diah's role at Contract Employer - Freelance?
Kerryann Diah is Business Solution Consultant
What is Kerryann Diah's Phone Number?
Kerryann Diah's phone (**) *** *** 111
What industry does Kerryann Diah work in?
Kerryann Diah works in the Computer Software industry.
Kerryann Diah Email Addresses
Kerryann Diah Phone Numbers
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