Kerry Tyrrell
Senior Enrollment Analyst at First Financial Group of America | Melissa, Texas, United States
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Kerry Tyrrell serves as the Customer Success Manager at Selerix Systems, Inc., where he plays a pivotal role in enhancing client relationships and driving customer satisfaction. With a focus on refining customer relationship management and onboarding processes, Kerry is dedicated to ensuring that clients not only understand but also fully leverage the capabilities of Selerix’s innovative cloud-based benefit platform. His expertise in subscription management is critical, as he oversees the yearly renewal process, ensuring that clients receive tailored benefit packages that align with their evolving needs.
Kerry's proactive approach includes conducting regular cadence calls with clients, fostering open lines of communication to address concerns and gather feedback. This ongoing engagement not only strengthens relationships but also provides valuable insights that inform strategic enhancements to the service offerings. His collaboration with the sales team is instrumental in identifying upsell opportunities, allowing clients to maximize the value of their subscriptions while ensuring that they are equipped with the best possible solutions for their workforce.
In addition to his technical acumen, Kerry is a Certified Customer Experience Professional, bringing a wealth of knowledge in training and leadership to his role. He effectively educates clients through virtual training sessions on platforms like Zoom, ensuring they are well-versed in utilizing the system to its fullest potential. His commitment to performance management and team building further underscores his dedication to creating a culture of success at Selerix, where client satisfaction is not just a goal but a core value. Through his efforts, Kerry continues to elevate the customer experience, driving long-term loyalty and success for both clients and the organization.
Senior Enrollment Analyst at First Financial Group of America in March 2025 to Present
Benefits Customer Success Manager at Selerix Systems, Inc in February 2020 to March 2025
CCEP Certification at Udemy in January 2022 to January 2022
Senior Payroll Customer Success Manager at RELIABLE PAYROLL in May 2015 to May 2019
SENIOR CUSTOMER SUCCESS MANAGER at ADP in June 2003 to May 2015
FPC Certification at PayrollOrg in January 2015 to January 2015
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Nassau Community College, Health Services/Allied Health/Health Sciences, August 1999 to August 2026
Sanford-Brown Institute-Garden City, August 2026
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problem solving & Critical Thinking
Risk Management & Mitigation
Negotiation & Client Retention
Project Coordination & Delivery
Customer Training & Onboarding
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Human Resources (HR)
Sales
Customer Experience
Coaching
Microsoft Office
Customer Loyalty
Customer Satisfaction
Benefits Administration
Customer Relationship Management (CRM)
Onboarding
Project Management
Software as a Service (SaaS)
Remote working
Certified Customer Experience Professional
Training
Leadership
Employee Relations
Team Building
Payroll Processing
Team Leadership
Medical Ultrasound
Payroll
Customer Service
Performance Management
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Discover more about First Financial Group of AmericaWhat is Kerry Tyrrell email address?
Email Kerry Tyrrell at [email protected]. This email is the most updated Kerry Tyrrell's email found in 2026.
How to contact Kerry Tyrrell?
To contact Kerry Tyrrell send an email to [email protected]. (updated on September 04, 2024)
What company does Kerry Tyrrell work for?
Kerry Tyrrell works for First Financial Group of America
What is Kerry Tyrrell's role at First Financial Group of America?
Kerry Tyrrell is Senior Enrollment Analyst
What is Kerry Tyrrell's Phone Number?
Kerry Tyrrell's phone (214) ***-*299
What industry does Kerry Tyrrell work in?
Kerry Tyrrell works in the Public Relations & Communications industry.
Kerry Tyrrell Email Addresses
Kerry Tyrrell Phone Numbers
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