Kerry Kropf
Senior Consultant at Capco | Greater Minneapolis-St. Paul Area
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Kerry Kropf is a Senior Consultant at Capco, where she leverages over 25 years of extensive experience in relationship building, client management, and business process improvement to drive impactful results for financial institutions. Her current role involves collaborating with key stakeholders to enhance operational efficiencies and ensure compliance with industry regulations. Kerry has played a pivotal role in supporting prominent clients, such as Wells Fargo Home Lending and Silicon Valley Bank Technology. At Wells Fargo, she expertly drafted control procedures and facilitated working sessions with process owners, providing essential guidance on policy and control elements that strengthen the organization’s operational framework.
Kerry's expertise extends to managing communication channels within tech organizations, where she has successfully informed employees about critical updates and promoted key programs, fostering a culture of engagement and transparency. Her strengths in project management, business analysis, and staff training enable her to effectively lead teams through the complexities of the program life cycle, from sales and marketing to project implementation and operations.
With a strong foundation in process flow documentation and account management, Kerry is adept at identifying areas for improvement and implementing strategic solutions that enhance customer retention and satisfaction. Her ability to communicate effectively and build rapport with clients is complemented by her competitive spirit and a commitment to achieving significant outcomes. As a coach and mentor, Kerry is dedicated to empowering her colleagues and clients alike, ensuring that they not only meet their goals but exceed them.
Senior Consultant at Capco in April 2021 to Present
Senior Business Program Manager at Ameriprise Financial Services, LLC in September 2019 to February 2021
Operations Program Manager, Corporate Payment Services at U.S. Bank in January 2012 to January 2018
Senior Product and Training Manager, Elavon Financial Institution Solutions at U.S. Bank in January 2007 to January 2012
Program Manager, Retail Payment Services at U.S. Bank in January 2004 to January 2007
National Relationship Manager, Transaction Services (24 Hour Banking) at U.S. Bank in January 1999 to January 2004
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University of Wisconsin-Stout, Bachelor of Science (BS)
University of St. Thomas - Opus College of Business
University of St. Thomas - Opus College of Business, Mini Masters of Project Management (PSI)
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Organizational Leadership
Change Management
Process Flow Documentation
Relationship Building
Strategic Planning
Business Process Improvement
Program Management
Account Management
Operations Management
Project Management
Credit Cards
Payments
Payment Systems
Financial Services
Portfolio Management
Vendor Management
Product Management
Financial Analysis
Customer Relationship Management (CRM)
Customer Experience
Business Development
Business Analysis
Process Documentation
Staff Training
Data Analysis
Project Implementation
Performance Management
Leadership
Management
Team Building
Customer Service
Cross-functional Team Leadership
Negotiation
Staff Development
Problem Solving
Vendor Engagement
Talent Acquisition
Coaching & Mentoring
Execution
Collaboration
Consultative
Microsoft Office
Marketing
Agile Project Management
Onboarding
Verbal Communication
Written Communication
Organization Skills
Customer Retention
Customer Success
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Discover more about CapcoWhat is Kerry Kropf email address?
Email Kerry Kropf at [email protected] and [email protected]. This email is the most updated Kerry Kropf's email found in 2026.
What is Kerry Kropf phone number?
Kerry Kropf phone number is 651-402-1241.
How to contact Kerry Kropf?
To contact Kerry Kropf send an email to [email protected] or [email protected]. If you want to call Kerry Kropf try calling on 651-402-1241. (updated on January 06, 2025)
What company does Kerry Kropf work for?
Kerry Kropf works for Capco
What is Kerry Kropf's role at Capco?
Kerry Kropf is Senior Consultant
What industry does Kerry Kropf work in?
Kerry Kropf works in the Financial Services industry.
Kerry Kropf Email Addresses
Kerry Kropf Phone Numbers
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