Kenton Ogan
Project Manager/Business Process Outsourcing (BPO) | Corporate Recruiter at Enlightened, Inc | San Antonio, Texas, United States
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Kenton Ogan serves as the Customer Service Manager at Enlightened, Inc., where he plays a pivotal role in overseeing the company’s Business Process Outsourcing (BPO) solutions across multiple sites in the United States. With over a decade of management experience and more than five years in professional consulting, Kenton brings a wealth of knowledge and expertise to his position. His extensive background in managing call centers, mail rooms, data collection centers, and IT data centers enables him to effectively lead diverse teams and ensure operational excellence.
In his current role, Kenton is responsible for directing and managing engagement development, where he collaborates closely with clients to define project scope, goals, and deliverables that align with their business objectives. His ability to implement best practices and tools has significantly enhanced service delivery and customer satisfaction. Kenton’s leadership skills are complemented by his adaptability, allowing him to navigate the dynamic challenges of the BPO industry, particularly in high-stakes environments such as those involving the U.S. Department of Defense.
Kenton’s technical support expertise and proficiency in ticketing systems, combined with his adept use of Microsoft Office, empower him to streamline processes and improve team performance. His commitment to fostering a culture of continuous improvement and customer-centric service has positioned Enlightened, Inc. as a trusted partner in the BPO landscape. As he continues to drive innovation and efficiency within the organization, Kenton remains dedicated to enhancing the customer experience and achieving operational success.
Project Manager/Business Process Outsourcing (BPO) | Corporate Recruiter at Enlightened, Inc in January 2020 to Present
Tier 1 Support Analyst at DHA Connected Health in January 2018 to January 2020
Application Support Lead Tier I at DHA Connected Health in January 2018 to January 2020
Training & Development Manager | General Manager at Freddy's Frozen Custard & Steakburgers in January 2013 to October 2017
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Boerne - Samuel V Champion High School, August 2026
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Recruiting
Hiring
Supervisory Skills
Support Management
Nonprofit Organizations
Project Estimation
Service Operations
People Management
Technical Support
Easily Adaptable
U.S. Department of Defense
Leadership
Ticketing
Microsoft Office
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Discover more about Enlightened, IncWhat is Kenton Ogan email address?
Email Kenton Ogan at [email protected]. This email is the most updated Kenton Ogan's email found in 2026.
How to contact Kenton Ogan?
To contact Kenton Ogan send an email to [email protected]. (updated on September 02, 2024)
What company does Kenton Ogan work for?
Kenton Ogan works for Enlightened, Inc
What is Kenton Ogan's role at Enlightened, Inc?
Kenton Ogan is Project Manager/Business Process Outsourcing (BPO) | Corporate Recruiter
What is Kenton Ogan's Phone Number?
Kenton Ogan's phone (214) ***-*331
What industry does Kenton Ogan work in?
Kenton Ogan works in the Information Technology & Services industry.
Kenton Ogan Email Addresses
Kenton Ogan Phone Numbers
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