Kenn Cheung

Q: What is Kenn Cheung email address?

Email Kenn Cheung at k_cheung@hotmail.com, kennc94668@aol.com, k_cheung@yahoo.com, k_cheung@adelphia.net and kcheung@isbnj.com. This email is the most updated Kenn Cheung's email found in 2026.

Q: How to contact Kenn Cheung?

To contact Kenn Cheung send an email to k_cheung@hotmail.com, kennc94668@aol.com, k_cheung@yahoo.com, k_cheung@adelphia.net or kcheung@isbnj.com. (updated on August 25, 2024)

IT Help Desk Specialist at Investors Bank | New York City Metropolitan Area

About Kenn Cheung

Kenn Cheung serves as an IT Help Desk Specialist at Investors Bank, where he plays a pivotal role in ensuring seamless technology operations for both staff and clients. With a strong commitment to delivering exceptional customer service, Kenn is the first point of contact for service requests, adeptly managing Help Desk calls and tickets. His expertise encompasses a wide range of IT support functions, including troubleshooting application errors, providing assistance with hardware issues, and maintaining asset inventory.

Kenn's proficiency in Microsoft Office and mobile device support, including iPads, allows him to effectively address the diverse needs of users across the organization. His experience with Epic Systems further enhances his ability to support healthcare-related applications, ensuring compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA). This is particularly crucial in a banking environment where data security and client confidentiality are paramount.

In addition to his day-to-day responsibilities, Kenn is actively involved in key projects aimed at improving IT service delivery and operational efficiency. His contributions to the implementation of ServiceNow have streamlined ticket management processes, resulting in faster resolution times and enhanced user satisfaction. By leveraging his technical skills and a customer-centric approach, Kenn not only resolves immediate issues but also fosters a culture of continuous improvement within the IT team at Investors Bank. His dedication to ethical practices and responsible operations aligns perfectly with the bank's mission and vision, ultimately contributing to the prosperity of clients, employees, and the broader community.

Kenn Cheung Work