Ken Evans
Sr. Program Manager, Customer - PMO at American Water | Fairview Heights, Illinois, United States
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Sr. Program Manager, Customer - PMO at American Water in February 2019 to November 2023
Sr. Divisional Liaison, Business Services at American Water in August 2010 to February 2019
Regional Liaison, Business Services at American Water in January 2006 to August 2010
Business Services Support Specialist at American Water in April 2002 to January 2006
Team Supervisor at American Water in June 2001 to April 2002
Claims Representative, Fire & Casualty at State Farm Insurance Company in March 1998 to June 2001
Account Supervisor, Client Information and Technology at Maritz Motivation Solutions in June 1995 to March 1998
Assistant Store / Credit Manager at Sherwin Williams Company in August 1994 to June 1995
Finance Intern at A.G. Edwards & Sons, Inc. in June 1989 to January 1992
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Webster University, Master of Business Administration (M.B.A.), January 2015 to January 2017
Webster University, Master of Arts (MA), January 2012 to January 2015
University of Missouri-Columbia, Bachelors of Science, January 1989 to January 1994
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Timelines
Strategic Initiatives
Mergers & Acquisitions (M&A)
SAP Implementation
Executive Presentation Skills
Program Launch
Creative Problem Solving
Workload Prioritization
Product Management
Management Consulting
Operational Excellence
Leading Meetings
Vendor Relations
Operational Strategy
Business Process
Strategy
Oral Communication
Negotiation
Project Accounting
Budgeting & Forecasting
Dispute Resolution
Project Scheduling
Technology Implementation
Scopes
Project Closeout
Program Oversight
Delegation
Agile Methodologies
Subject Matter Experts
Customer Liaison Skills
Business Development
Professional Skills
Project Oversight
Client Presentation
Budget Constraints
Project Plans
Organizational Performance
Project Performance
Internal Communications
Requirements Gathering
Customer Engagement
Tactical Planning
Project Cost
Organization Skills
Microsoft Word
Microsoft Excel
Change Requests
Manage client expectations
Stakeholder Management
Implementation Plans
Service Delivery Management
Communication
Customer Relationship Management (CRM)
Delivery Management
Project Direction
Knowledge Sharing
Scope Management
Project Teams
Project Implementation
Project Delivery
Service-Level Agreements (SLA)
Self-confidence
Retrospectives
Resolving Issues
Forward Looking
End to End Delivery
Presentation Skills
Customer Experience
Consensus Building
Implementation Planning
Stressful Situations
Build Strong Relationships
Relationship Building
Defining Requirements
System Configuration
Process Improvement
Strategic Planning
Call Centers
Program Management
Team Building
Training
Project Management
Customer Service
Project Planning
Leadership
Performance Management
Operations Management
Microsoft Office
Management
Budgets
Team Leadership
Analysis
Call Center
Leadership Development
Public Speaking
Coaching
Customer Satisfaction
Change Management
Contract Negotiation
Cross-functional Team Leadership
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Discover more about American WaterWhat is Ken Evans email address?
Email Ken Evans at [email protected] and [email protected]. This email is the most updated Ken Evans's email found in 2026.
What is Ken Evans phone number?
Ken Evans phone number is 6182712348.
How to contact Ken Evans?
To contact Ken Evans send an email to [email protected] or [email protected]. If you want to call Ken Evans try calling on 6182712348.
What company does Ken Evans work for?
Ken Evans works for American Water
What is Ken Evans's role at American Water?
Ken Evans is Sr. Program Manager, Customer - PMO
What industry does Ken Evans work in?
Ken Evans works in the Utilities industry.
Ken Evans Email Addresses
Ken Evans Phone Numbers
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