Kellie Scottreed

Kellie Scott-Reed serves as the Talent Acquisition and Retention Manager and Facilities Manager at OutServ, Inc., where her multifaceted role is pivotal to the company's success in the competitive insurance underwriting and consulting landscape. With over eight years of experience in talent acquisition, Kellie has honed her expertise in building strong relationships that foster a positive workplace culture. Her commitment to enhancing employee engagement and retention has significantly contributed to OutServ's reputation as an employer of choice within the customer service and insurance sectors.

At OutServ, Kellie is not only the primary recruiter but also a Human Resources generalist, adept at navigating the complexities of workforce management. She employs critical thinking and strategic planning to identify and attract top talent, ensuring that the company remains agile and responsive to the evolving needs of the insurance industry. Her hands-on approach to recruitment involves developing innovative sourcing strategies and implementing effective onboarding processes that align with OutServ's core values and operational goals.

In her role as Facilities Manager, Kellie also oversees the physical workspace, ensuring that it is conducive to productivity and employee well-being. By creating a supportive environment, she enhances the overall employee experience, which is essential for retaining top talent in a competitive market. Kellie's ability to juggle these diverse responsibilities showcases her exceptional management skills and her dedication to fostering a collaborative and thriving workplace. As OutServ continues to grow, Kellie remains a key player in driving the company's mission forward, leveraging her expertise to cultivate a strong, engaged workforce that is ready to meet the challenges of the insurance industry head-on.